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Found 3 results

  1. ricksteruk

    Just used Helix editor for first time!

    I just used the Editor for the first time after having my Helix about 2 weeks. Looks good - it was especially nice to have a the graphic representation of the global EQ. I wanted to back up my setlist having done a successful gig with Helix and 35 unique presets for the songs on Friday night - as I've heard a rumour that a firmware update is on the way soon..... It was an absolute doodle to backup the set list, and I love the way it's so easy to re-order the set by just dragging and dropping. I could probably just do that for each gig rather than typing up and printing a set list on paper. Not sure if I'll use the editor for creating presets as it's already very nice to do on Helix itself, but who knows. I am looking forward to the ability to type in the Preset name rather than using the joystick that's for sure! :) Nice work Line6!
  2. spencedaddy7

    Line 6 Updater and Helix App

    Anyone else having an issue with your Line 6 Updater window and the Helix App window being very small when you open it? It works, but the window is so small I can barely read it and I can't figure out how to make it larger. (Ha, ha, that's what she said...)
  3. I loaded my custom presets from a Helix app v.1.02 backup, not a v.1.01 backup after yesterday's firmware upgrade to 1.04.1. Although the Release Notes for the new firmware specify the new version of the Helix app for the restore, they do not specify which version of the Helix app to do the backup with so I am not sure if this was ok. Could someone at Line6 please chime in and let me know if it was ok to restore my custom presets from a Helix app v.1.02 backup after the 1.04.2 firmware update . I would prefer not to spend days, weeks, tweaking my presets only to find out that something subtle went wrong with my restored custom presets because I was supposed to have reloaded them from a v.1.01 backup. Before I bother doing any more customizing of presets I need to know if I am going to have to reload them from the backup made by an earlier version of the Helix app. I really need this question answered to proceed happily down the upgrade road with my Helix. I have asked this question several times in several ways elsewhere, but alas, no response. I could open a trouble ticket but I think this detail would benefit everyone who is doing the update. So, what does a brother need to do to get a little help here? I know you guys are busy and I never expect a response directly from Line6 but you just issued a firmware update and inquiring minds want to know. Is a backup from either version of the Helix app ok as long as we use v.1.02 to do the restore, or, do we need a backup from a specific version of the Helix app? This detail could potentially impact many users. Please add some clarity here. Thanks!
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