GraemePuttock Posted October 29, 2014 Share Posted October 29, 2014 This happens even with some of the new presets from the 1.1 update. I guess my question is, if an fx mod exists in a chain after the amp, should disabling (turning off) that mod reduce all output volume to zero? This seems to be the case for delay and reverb mods - turning them off (hitting the power icon in the top right) doesn't just disable the effect - it just kills all the volume. Just as a couple of examples: Bank 5 preset C (man in the box), turning off delay kills everything. Bank 9 preset D (master of puppets), amp volume on full, guitar volume on full, turning delay off or reducing mix kills overall output volume. Is this normal? Is it me not understanding this? I mean, I get that reducing the mix should bring down the output volume slightly, but killing all volume seems wrong? Some presets have their delay deactivated / mix set way down by default, so when you switch to them there is no volume at all? Quote Link to comment Share on other sites More sharing options...
Triryche Posted October 29, 2014 Share Posted October 29, 2014 No, this is not normal. I would update you AMPLIFi and app. There is a new PC utility you can use now to flash the firmware. The current firmware is 2.0 Quote Link to comment Share on other sites More sharing options...
GraemePuttock Posted October 29, 2014 Author Share Posted October 29, 2014 Thanks. Yeah, that's what I thought. I did perform a factory reset and reflashed up to version 1.1 when I first noticed this issue, and subsequently updated to 2.0, but the problem still persists. Do you think this is a duff amp? I bought it B stock from Andertons. I'll try reflashing one more time I guess before I contact them. Quote Link to comment Share on other sites More sharing options...
GraemePuttock Posted October 29, 2014 Author Share Posted October 29, 2014 Hmm. Amp won't factory reset any more. Holding volume and tone whilst switching the amp on does nothing. Tried many times now. Is there another way? Quote Link to comment Share on other sites More sharing options...
Triryche Posted October 29, 2014 Share Posted October 29, 2014 Not that I know of. Maybe try flashing it again. Did you use the PC to flash or BT? Quote Link to comment Share on other sites More sharing options...
GraemePuttock Posted October 29, 2014 Author Share Posted October 29, 2014 Bluetooth from my iPad mini. Flash seemed fine, no problems reconnecting and version number being reported correctly. Quote Link to comment Share on other sites More sharing options...
phil_m Posted October 29, 2014 Share Posted October 29, 2014 I'm wondering if this could possibly have something to do with the speakers. Specifically, I'm wondering if your woofer isn't working. The output from the mod and delay effects is sent to the other speakers, but not the woofer. So perhaps your woofer isn't working and just aren't realizing it? One way to test this would be to try the headphone out and see if you notice the signal cutting out when you turn the effects off. 1 Quote Link to comment Share on other sites More sharing options...
GraemePuttock Posted October 29, 2014 Author Share Posted October 29, 2014 That's it. Genius. I can't believe I didn't notice that. Just tried headphones - all good, mods disabled without affecting output volume. Given that and the fact I can't reset it anymore I guess it's going back to Andertons. Thanks a lot for your input and suggestions, it's really appreciated. Quote Link to comment Share on other sites More sharing options...
Triryche Posted October 29, 2014 Share Posted October 29, 2014 Nice catch Phil!! Quote Link to comment Share on other sites More sharing options...
GraemePuttock Posted November 2, 2014 Author Share Posted November 2, 2014 Just wanted to add a note to this - contacted Andertons and explained the problem, they have arranged a replacement and are sending it out and collecting the faulty one with no additional charges. Very nice chaps at Andertons. Quote Link to comment Share on other sites More sharing options...
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