stephendidit Posted December 17, 2015 Share Posted December 17, 2015 I'm on OSX El Capitan, and I just installed the latest Line 6 drivers. 1. My JTV is powered on, volume all the way up, and I'm connected to the USB interface. USB interface has red blinking light on the guitar side. 2. I've downloaded Line 6 Monkey both from the website, as well as from Line 6 Monkey itself--but I can't seem to get my hands on version 1.71, which says it has support for El Capitan. The filename of what I download says it's 1.71, but when I click install, it's 1.70, and when I run it post-install, it says it's 1.70 and needs an update. 3. So Workbench HD doesn't recognize that I have a guitar plugged in at all. Thoughts? Quote Link to comment Share on other sites More sharing options...
CipherHost Posted December 17, 2015 Share Posted December 17, 2015 I'm on OSX El Capitan, and I just installed the latest Line 6 drivers. 1. My JTV is powered on, volume all the way up, and I'm connected to the USB interface. USB interface has red blinking light on the guitar side. 2. I've downloaded Line 6 Monkey both from the website, as well as from Line 6 Monkey itself--but I can't seem to get my hands on version 1.71, which says it has support for El Capitan. The filename of what I download says it's 1.71, but when I click install, it's 1.70, and when I run it post-install, it says it's 1.70 and needs an update. 3. So Workbench HD doesn't recognize that I have a guitar plugged in at all. Thoughts? You also need a guitar cable plugged into the 1/4 inch jack. Then you will have a green light on the guitar side of the USB/VDI cable. Not sure about version 1.70/1.71 deal. Quote Link to comment Share on other sites More sharing options...
stephendidit Posted December 18, 2015 Author Share Posted December 18, 2015 You also need a guitar cable plugged into the 1/4 inch jack. Then you will have a green light on the guitar side of the USB/VDI cable. Not sure about version 1.70/1.71 deal. Thanks, CipherHost-- I do have the guitar cable plugged into the 1/4 inch jack--that's also how I power the guitar, using the Line 6 XPS-AB box, which sends power through the Planet Waves instrument cable. This is the same setup I've used in the past, specifically on other versions of OSX, where I was able to use the Monkey and Workbench software successfully. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted December 18, 2015 Share Posted December 18, 2015 1- Line 6 Monkey apps should be up on your screen. 2- Put in a fully charged JTV battery in the battery compartment of the JTV. 3- Connect the USB/RJ45 Interface device between the VDI connector on the JTV and the JTV to computer interface. 4- Take a headphone adapter or a short 1/4-inch TRS cable and plug it into the 1/4-inch jack. 5- You should hear a relay click and see both LED's on the interface turn green. 6- On Monkey, click on "Change Device" to refresh the GUI and reinitialize the line. 7- Proceed with update procedures. If there is still a connection problem then it may be a hang up somewhere. Make use of the Line 6 support ticketing system in your Line 6 accounts. There is a version of Monkey (v1.71) in the Downloads section of the Support area on the site, that should be up to date and El Capitan compatible. Quote Link to comment Share on other sites More sharing options...
stephendidit Posted December 18, 2015 Author Share Posted December 18, 2015 2- Put in a fully charged JTV battery in the battery compartment of the JTV. 3- Connect the USB/RJ45 Interface device between the VDI connector on the JTV and the JTV to computer interface. 4- Take a headphone adapter or a short 1/4-inch TRS cable and plug it into the 1/4-inch jack. So, just to confirm--as in the three years I've had the JTV I've never used the battery and everything has functioned properly--are you saying that there has been a change and that powering my JTV using the Line 6 XPS-AB box via the 1/4-inch jack is no longer sufficient for using it with the USB interface, even if it is sufficient for powering the JTV otherwise? Also, could you provide a link to Monkey 1.71, as all the links I've found both in English and other language versions of the site download a .dmg claiming to be 1.71, but when I open the installer, it says it's 1.70, and then it installs 1.70. Perhaps there's another link I'm missing. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted December 18, 2015 Share Posted December 18, 2015 For Product, select "All",... for Software, select Line 6 Monkey,... for OS, select "All OS, click on "Go". It should be version1.71, second on the download list, and is El Capitan compatible. Quote Link to comment Share on other sites More sharing options...
stephendidit Posted December 18, 2015 Author Share Posted December 18, 2015 For Product, select "All",... for Software, select Line 6 Monkey,... for OS, select "All OS, click on "Go". It should be version1.71, second on the download list, and is El Capitan compatible. It looks like something is off then. If I download based on this link, at the location you described: http://line6.com/getrelease?rid=6457 It downloads "Line 6 Monkey 1.71.dmg" -- which, when expanded shows Line 6 Monkey.pkg, and when that file is executed, the second screen, "Read Me" says it installs Line 6 Monkey 1.70. And then it installs 1.70, which, when run, says it needs to be upgraded to 1.71. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted December 18, 2015 Share Posted December 18, 2015 Uninstall Monkey with Line 6 unistaller, then re-install Monkey version 1.71 program. Quote Link to comment Share on other sites More sharing options...
portage_60 Posted December 20, 2015 Share Posted December 20, 2015 one thing I found out when connecting was that I was using an orange cat4 cable, I was getting a green light. Had input jack it, usb in, cat4 in and Workbench HD wouldn't recognize it. Didnt realize it until 10 minuets later when I read the cord. I have a ton of ethernet cables so, I got and CAT5 and it worked flawlessly Quote Link to comment Share on other sites More sharing options...
psarkissian Posted December 21, 2015 Share Posted December 21, 2015 :) YAY! Now it's time for some rock-n-roll. Quote Link to comment Share on other sites More sharing options...
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