surefootedllama Posted February 12, 2016 Share Posted February 12, 2016 Hi, I just bought the Amplifi 75. Here's the problem: Bluetooth is connected Amplifi Remote App Says that the device is connected I can load tones from the cloud, but the sound doesn't change. I get the stock sound that loads. I'm using an iPad Air. I tested one of these at a store with my iPhone and it worked great. But I ordered this one from Sweetwater. I tried a hard reset (holding tap and volume button down while turning it on - is that right?) I reinstalled the app, made the iPad forget the device, made sure app wasn't running when I connected Bluetooth. Frustrating. Any advice? Quote Link to comment Share on other sites More sharing options...
jdavidboyd Posted February 12, 2016 Share Posted February 12, 2016 Forget about loading sounds from the cloud for a moment. Can you open the presets already installed on the amp? Can you modify those, and have the sound change? 1 Quote Link to comment Share on other sites More sharing options...
surefootedllama Posted February 12, 2016 Author Share Posted February 12, 2016 Thank you for replying, no I can't do that either. I can move the levels but no change. Quote Link to comment Share on other sites More sharing options...
johnnysparko Posted February 13, 2016 Share Posted February 13, 2016 Hi, I remember having this problem, and eventually found that the Amplifi App had logged me out without me realising. I had to hunt around until the log in option appeared, then it all worked just fine. I have made sure the App and Firmware are all up to date. Good luck. JpW. Quote Link to comment Share on other sites More sharing options...
johnnysparko Posted February 13, 2016 Share Posted February 13, 2016 Just remembered also that the App seemed to take an age to set itself up behind the scenes, and I had to wait a while until my previously tagged favourites etc re-appeared. JpW. I'm using an iPad2. Quote Link to comment Share on other sites More sharing options...
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