FeelinAlive Posted March 20, 2016 Share Posted March 20, 2016 Just got my Helix, plugged in my variax via the VTI cable (or whatever its called) and nothing. The inputs are set correctly. It works fine on my POD HD500X. I can play the variax with 1/4 inch and battery but not with the ethernet cable. Tried a factory reset and all firmware on JTV 59 and Helix is up to date. Help Quote Link to comment Share on other sites More sharing options...
vxjoe Posted March 21, 2016 Share Posted March 21, 2016 Is the patch input set to variax as the input source? Just a thought, I have not tried my variax with the Helix yet. It seems all the no audio issues I've encountered are due to the input being improperly selected. Either using an OEM patch or a download from the forum. Just my thoughts. Quote Link to comment Share on other sites More sharing options...
vxjoe Posted March 21, 2016 Share Posted March 21, 2016 Sorry, just re read that the inputs were set correctly. Quote Link to comment Share on other sites More sharing options...
spikey Posted March 21, 2016 Share Posted March 21, 2016 Ok this is a stretch but, do you have the rack unit? If so, you plug the VDI cable in the Variax slot, and not the controller port ? Quote Link to comment Share on other sites More sharing options...
davidb7170 Posted March 21, 2016 Share Posted March 21, 2016 Definitely open a trouble ticket with Line 6. Works with your HD500X, but not your Helix. My 2 JTV's work with both. Sounds like the Helix is defective. Dave Quote Link to comment Share on other sites More sharing options...
sulkbooth Posted March 21, 2016 Share Posted March 21, 2016 Mine powers the Variax, even without the input set correctly. 1 Quote Link to comment Share on other sites More sharing options...
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