glorioso Posted April 7, 2016 Share Posted April 7, 2016 I can't get 1.11 to load. I download it, open the updater. Choose the file, but it's grayed out because it doesn't save with the proper extension. Any advice? Is there a trick to uploading a beta? It downloads as .app extension but the updater is looking for *.hxf? Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 7, 2016 Share Posted April 7, 2016 The Line 6 Updater program only deals with updating the Helix device firmware, identified by the *.hxf file type. The latest firmware is version 1.10 and you probably already have it installed on your device. Version 1.11 is the latest Helix app/editor. It installs on your computer, not the Helix device. You download the installer file and then execute it on your computer to install the application, just like other applications you install on your computer. You don't use Line 6 Updater for this. Quote Link to comment Share on other sites More sharing options...
glorioso Posted April 7, 2016 Author Share Posted April 7, 2016 Gotcha! Thanks! Quote Link to comment Share on other sites More sharing options...
surfsup1955 Posted April 8, 2016 Share Posted April 8, 2016 Yea, I did the same thing.. Thx! Quote Link to comment Share on other sites More sharing options...
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