joshuapercival Posted April 26, 2016 Share Posted April 26, 2016 I just purchased a Helix rack and the unit is not switching on when i plug it in and flick the power, Is there something I've overseen or do i need to send it back for a refund because it's busted? Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 26, 2016 Share Posted April 26, 2016 That's pretty basic. If it doesn't power on I would return it immediately. Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted April 26, 2016 Share Posted April 26, 2016 Power Cable in ALL the way? Quote Link to comment Share on other sites More sharing options...
duncann Posted April 26, 2016 Share Posted April 26, 2016 May be obvious, but the outlet where you're getting power from isn't switched off? Quote Link to comment Share on other sites More sharing options...
dboy1929 Posted April 26, 2016 Share Posted April 26, 2016 If the obvious things aren't doing it ( power cable, outlet, ) def send it back Quote Link to comment Share on other sites More sharing options...
joshuapercival Posted May 3, 2016 Author Share Posted May 3, 2016 Thanks guys, turns out it was a power supply issue, and it is being returned :) Just making sure I hadn't overlooked something silly. Quote Link to comment Share on other sites More sharing options...
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