bugs Custom cab IR doesn't work

[alexraven]

Hello all,
 

   As a completely new user and member in this community, I apologize in case my question was already answered as I couldn't find useful information.

I was playing around in the Helix Native, to organize a specific sound I am going for in taste, by using some 3-rd party IR's. What have bothered me and can't understand how and if able to fix, but when I am using for example the OwnHammer IR's or any other IR's, they work fine inside Helix's IR loader.
However recently I managed to capture a particular old record of mine, that I really like how it came out in the final guitar mix (particular room, mics used etc) and I made my own custom IR.

That IR can work just fine in any other IR loader (i.e. Recabinet 5 or NadIR). For some reason when I load the same custom IR into Helix Native, no matter if I select 1024 or 2048 and scroll down to the .wav file itself and I try to play it or listen to the already recorded guitar track in my DAW, there is no sound at all :( I tried playing around with the settings of the Helix IR's, but the sound will come only if I turn it off and leave the raw amp head emulation without any cabinet IR. That really pisses me off as now I can't use it for rehearsals or live gigs. Any suggestions how I may fix it?

In case, that you wonder how I created my custom IR (if that eventually may help to figure to issue):

The way I created my IR is: Track "A" is the original guitar sound I wanted to capture. Track "B" was the same played with Helix without any cabs/IR's. Captured solo channel from A track
and used Voxengo Curve EQ, captured it as reference, then the B track on 2nd layer, applied it over the "A track" and muted both GIT channels, select solo mode on the 3-rd track (test sound generated via Voxengo deconvolver), going right in the Stereo Out channel with the applied EQ and converted the final IR file. 
 

 Thanks in advance,

Alex

[Rewolf48]

Do you have any blank space at the front of your IR? Helix will trim it and if it trims it down to just the blank bit then you will get nothing out>

[zolko60]

That might be your diy made IRs are exceeding 2048 samples. Try to load them in some sample editor and check. They can be edited like other wav files.