kdiaz78 Posted March 27, 2018 Share Posted March 27, 2018 Okay so I just recently bought this hd500x but, for some reason it keeps turning off while I'm playing. Like first the lights of the tap and all the top buttons would turn off but the light of the preset I'm on wouldn't. Then shortly after the light of the preset I'm on would turn off the and the screen would just go black. I would disconnect and reconnect it but the screen would just stay black. It makes me wait like 30 minutes before it actually starts working again. But then 15 minutes later the same thing would happen again. Can someone tell me what this is? Quote Link to comment Share on other sites More sharing options...
spaceatl Posted March 29, 2018 Share Posted March 29, 2018 Make sure that you are using the proper power supply...The old XT supplies will not work properly for an HD, although they will fit the jack, as they are 9VAC....The proper power supply is 9VDC... Quote Link to comment Share on other sites More sharing options...
codamedia Posted April 2, 2018 Share Posted April 2, 2018 If you bought it new, send it back for warranty or return it. If you bought it used, you now know why... I would be going back to the seller if I were you! If the product is used.... Make sure you are running the right power supply, and make sure the power supply is good. It could be the supply that is failing, not the HD500. Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted April 2, 2018 Share Posted April 2, 2018 On 3/26/2018 at 10:51 PM, kdiaz78 said: Can someone tell me what this is? If the unit is new and you're using the correct power supply, then the technical term for it is "busted". Return it for a new one... Quote Link to comment Share on other sites More sharing options...
JoshuaJessie Posted August 11, 2023 Share Posted August 11, 2023 My Hd500 keeps altering the settings in the background by itself. It's as though it's been manipulated or maybe the knobs are shaking I don't even understand... Any help please!!?? Quote Link to comment Share on other sites More sharing options...
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