mickroddy Posted July 29, 2018 Share Posted July 29, 2018 Hi all, I have a HD500 which loses all user presets whenever power is switched off. Is there an internal battery that can be replaced? Ive had her open and couldnt see anything thay looked remotely battery like? Any help would be much appreciated. Thanks in advance. Mick Quote Link to comment Share on other sites More sharing options...
pianoguyy Posted July 29, 2018 Share Posted July 29, 2018 the first thing we need to ask is... is this a new issue? I mean, it is quite possible that if you are a new user that you simply aren't doing it correctly. Next up is the always famous... reinstall the operating system. Quote Link to comment Share on other sites More sharing options...
mickroddy Posted July 30, 2018 Author Share Posted July 30, 2018 Hi, thank you bothl for your input. Ive had the unit for a few years working correctly. It does it when used as a stand alone. ie not connected to a computer. I did a reset, reinstalled the OS etc and still no better. Any ideas? Thanks again Quote Link to comment Share on other sites More sharing options...
joel_brown Posted July 30, 2018 Share Posted July 30, 2018 I'm pretty sure there isn't a battery in the PODHD. Sounds like you're having a hardware malfunction. Time to call an authorized service center. Quote Link to comment Share on other sites More sharing options...
phil_m Posted July 31, 2018 Share Posted July 31, 2018 Yep, there's no battery in the HD500... Quote Link to comment Share on other sites More sharing options...
mickroddy Posted July 31, 2018 Author Share Posted July 31, 2018 Ah well! it was worth a try! Thank you all very much for your time and your input. Maybe its time for an upgrade anyway. Thanks again Mick Quote Link to comment Share on other sites More sharing options...
bjnette Posted August 2, 2018 Share Posted August 2, 2018 Capacitors are somewhat like batteries. They hold a charge. Check for any scorch burns or more likely discoloration. If you are lucky it might be that simple but usually requires equipment for electrical troubleshooting past a close magnification of the components and circuit. Quote Link to comment Share on other sites More sharing options...
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