s7nstringsofhell Posted April 3, 2019 Share Posted April 3, 2019 I cant find the the DT presets. Were they removed? i purchased my helix about a month back. Quote Link to comment Share on other sites More sharing options...
brue58ski Posted April 3, 2019 Share Posted April 3, 2019 Where did you see them? Were they part of the factory presets? Or did you buy it used so it was an old patch from the previous owner and you updated and lost it? Quote Link to comment Share on other sites More sharing options...
s7nstringsofhell Posted April 4, 2019 Author Share Posted April 4, 2019 There is a helix preset list where it is listed as a factory patch Quote Link to comment Share on other sites More sharing options...
rsvette12 Posted April 4, 2019 Share Posted April 4, 2019 This may help https://line6.com/support/topic/18804-lets-put-the-real-name-to-the-presets/?tab=comments#comment-140511 Quote Link to comment Share on other sites More sharing options...
s7nstringsofhell Posted April 4, 2019 Author Share Posted April 4, 2019 Pull Me Clean -> John Petrucci Pull Me Under -> John Petrucci I do not see these in my factory presets Quote Link to comment Share on other sites More sharing options...
brue58ski Posted April 4, 2019 Share Posted April 4, 2019 Well, I'm familiar with the post you linked. Two things. Did you buy it used? Or was it a floor model at a music store? In both of these scenarios, the patch could have been overidden. The only way to get them back would be to do a factory reset. There are several versions of this. The first step is to turn the Helix off. Then turn the Helix on while holding two buttons down. The two button options are Make sure you backup your Setlists and IRs before using these reset function: 5 + 6 Will reset Globals... 7 + 8 Will restore stock Presets and Setlists... 9 + 10 Will reset Globals and restore stock Presets, Setlists and IRs... 5 + 12 Will clear all Presets, Setlists and IRs... 11 + 12 Will clear current preset... (since firmware 1.04.1) holding down switches 7 & 8 is probably what you want BUT DON'T DO IT YET!!!!!!!!! Factory presets come and go with each update. The thread you linked shows many Helix versions factory presets. There is a good chance that the Dream Theater presets were gone from the version of firmware your Helix has. I don't know if this is true nor how to find out. If I somehow find out, I'll post. Quote Link to comment Share on other sites More sharing options...
brue58ski Posted April 4, 2019 Share Posted April 4, 2019 They were deleted. They are here http://benvesco.com/store/line-6-helix/ Or just click on this link Download deleted factory presets and download the zip file. They're in there. Quote Link to comment Share on other sites More sharing options...
Rocco_Crocco Posted April 4, 2019 Share Posted April 4, 2019 @s7nstringsofhell when they update Helix they usually include a new batch of factory presets highlighting the new additions. They have to delete some of the old ones when they do this, which is why some older presets have gone missing. Quote Link to comment Share on other sites More sharing options...
s7nstringsofhell Posted April 6, 2019 Author Share Posted April 6, 2019 Thank you! Quote Link to comment Share on other sites More sharing options...
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