Helix LT doesn't show up in Reaper

[lcuturic23]

Hi everyone! I wanted to record a quick riff in Reaper using my Helix LT, but Helix doesn't show up under ASIO devices. It does show up when opening the Updater and I hear Windows sounds coming thorugh my Helix. What should I do? I have the latest drivers and software; it used to work a few days ago and now it randomly disappeared, only HX Stomp shows up for some reason (which I don't even have). Thanks!

[rd2rk]

Are you plugged into a hub? Try different USB ports.

Is HX Edit working? Is it on the same version as the Helix?

Try unplugging the USB for a moment (with Reaper and HX Edit closed), then re-plugging.

Try shutting it all down, then rebooting starting with Helix (wait till it's fully booted before starting the computer).

If that doesn't work, try re-installing the ASIO drivers.

All I can think of right now. I have Stomp and Helix Floor on separate laptops, both show both Stomp and Floor drivers.

[lcuturic23]

I was plugged in with the Helix switched on, tried all different USB ports, restarted the computer and the Helix multiple times, updated Reaper but nothing helped. Eventually reinstalled the Helix driver but it randomly keeps disappearing the next time. HX Edit and Updater both work, they're all the newest version, as is my Helix.

[line-6-user]

I had the same problem with helix floor and the Berhinger XR18 not showing in Reaper after updating to 2.80 re-installed their drivers solved the problem... at least it still appears so.  

 

Try uninstalling the the drivers before restarting your computer, then re-install.