jmb41985 Posted July 28, 2019 Share Posted July 28, 2019 My new LT is on order and should be here next week which of course I'm very excited about. I've used Helix a lot in studios and with friends so know what I'm doing with it. I do a lot of work at home in the studio and so was intrigued to see how Native performed compared to what I know a floor unit can do. The only problem with this is that the version which pops up in my DAW is prehistoric and you can't update it - the Line 6 instructions say to look for the gear icon - well it's not there. I assume this is because it's the trial version - but come on Line 6: Not many people are going to write, mix, master and print an album in 15 days. Why can't we trial the current version of Helix we would invest in? What if I need to know if your Kinky Boost and Compressor give me the tone that my real units have? What if the whole point of this is to make it easy for me to add that perfect Analogman overdrive to my DI tracks I recorded last week? Sure I can set up the LT to re-amp everything or USB it into my DAW when I get it - but the whole selling point of the Helix promotion is so we get both of them right? So why don't you let us try it first? Quote Link to comment Share on other sites More sharing options...
silverhead Posted July 28, 2019 Share Posted July 28, 2019 How did you obtain v1.0? Have you tried downloading and installing the latest version from the Downloads area of this website? Quote Link to comment Share on other sites More sharing options...
jmb41985 Posted July 28, 2019 Author Share Posted July 28, 2019 Yes that is what I did - Downloads, Helix Hardware, Native Software, OSX and all it gave me was the V1.0 option to download. Quote Link to comment Share on other sites More sharing options...
datacommando Posted July 28, 2019 Share Posted July 28, 2019 56 minutes ago, jmb41985 said: Yes that is what I did - Downloads, Helix Hardware, Native Software, OSX and all it gave me was the V1.0 option to download. Hi, That's rather odd because when I read your initial post I went to check the download page and everything is fine - HX Native 1.80 is top of the list. Now you have explained your method that takes you to HX Native version 1.00 - looks like you went down the wrong rabbit hole by clicking on "- All Hardware -" first! There is no need to select "- All Hardware -", it's not relevant, because Native is a totally software product. Return to the Download Page and from "- All Software -" just select "Helix Native" then from "- All OS -" you select "Mac OS X" and click "GO" it takes you to the correct page. You simply need to download the first item and install that. Hope this makes sense/helps. Enjoy! 1 1 Quote Link to comment Share on other sites More sharing options...
jmb41985 Posted July 28, 2019 Author Share Posted July 28, 2019 Thank you - that fixed it and still have the trial period to test it out. Many thanks! 1 Quote Link to comment Share on other sites More sharing options...
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