IndyPilot 0 Posted November 8, 2019 Hi Everyone! I just picked up a use Shuriken SR250 and I'm absolutely loving it so far! But, I'm having a weird issue. Let me preface this by saying I'm posting in here because I think this may a Workbench HD issue. For some reason, my Jazz and Acoustic presets are swapped. In Workbench HD, they are listed under the correct categories. But, on my guitar, the "Jazz" preset has the acoustic sounds and the "Acoustic" preset has the jazz sounds. I have done a factory reset and that didn't help. Is there anyway I can swap them? Quote Share this post Link to post Share on other sites
amsdenj 586 Posted November 10, 2019 Sounds like there's a problem with the model encoder switch. I would have suggested that someone may have changed the models using Workbench HD. But if you successfully refreshed the firmware, that should restore factory settings. Quote Share this post Link to post Share on other sites
psarkissian 354 Posted November 11, 2019 Either a cable or encoder issue, maybe even a mis-programmed board. Register the guitar, then log a support ticket in your account. I might have to look at this unit myself. Quote Share this post Link to post Share on other sites
