scottwilliams Posted February 5, 2020 Share Posted February 5, 2020 HI - restarted helix tonite (had used in AM with no problems) - I had it connected via usb to iMac with mojave... when i started back up, no presets in helix for my user 3,4,5, which is where all my current presets are (were)... factory ones are there and some really old ones in User 1 and 2. HX edit says failed to initialize... have already restarted once, but they didn't come back.... I can load backup I guess, but haven't backed up in a couple of weeks and had made a bunch of presets i really loved.... Never had anything like this happen before and didn't think I needed to back up that often... lesson learned, I guess If anyone has any ideas on how to revive the missing ones, please LMK! Thank you! Quote Link to comment Share on other sites More sharing options...
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