Please ensure Javascript is enabled for purposes of website accessibility Jump to content

Purchased Presets won't import HX Edit


Recommended Posts

So I'm in my HXEdit, I'm logged into everything I need to be, I've purchased my preset+IR, it's been downloaded and activated but I keep getting the following message whenever I import either the preset or IR.

"HX Edit was unable to import this IR because the required license was not found.

The following product packs are available for purchase from Helix Marketplace:
* 64670"

As far as I can tell I'm doing everything I should be but is there something I'm missing?

Also I'm using the HelixLT and it's fully updated. And the preset in question is the Bill Kelliher Live Rig+IR pack and is compatible with my gear.

Please, let me know if you have any ideas on how to fix this!


Edited by JesseKellestine
Clarifications and extra info
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...