joeycronin Posted November 21, 2020 Share Posted November 21, 2020 These are not loading. Not a huge issues. Has any one else had success. PS ( I did follow the instruction as described). Helix 3.0 includes factory presets created by the following artists: Helix Floor, Helix Rack/Control, Helix LT, Helix Native [FACTORY 1 setlist] 13B-14C—Fish (Christina Aguilera) 14D—Jeff Waters (Annihilator) 15A, 15B—Richie Castellano (Blue Öyster Cult) 15C—Robbie Calvo 15D—Ryan "Fluff" Bruce (Dragged Under) 16A-16D—Felix Martin 17A—Mario Quintaro (Spotlights) 17B, 17C—Bumblefoot (Sons of Apollo) 17D, 18A—Billy Sheehan (Sons of Apollo, Winery Dogs) 18B—Andy Abad (Jennifer Lopez) 18C-19B—Misha Mansoor (Periphery) 19C—Duke Erikson (Garbage) 19D—Steve Marker (Garbage) 20A—Eric Avery (Garbage) 20B—Bill Kelliher (Mastodon) 20C—John Browne (Monuments) 20D—Olly Steele (Monuments) 21A—Jon Button (The Who) 21B—Trev Lukather (Levara) 21C—Steve Howe (Yes) 21D—Dustin Kensrue (Thrice) 22A—Pete Thorn 22B—Rhett Shull 22C—Jade Puget (A.F.I.) 22D, 23A—Jeff Schroeder (The Smashing Pumpkins) 23B—Graham Coxon (Blur) 23C, 23D—Chris Buck 24A—Lewis Allen (Sam Smith) 24B-25A—Rabea Massaad 25B—Soren Andersen 25C—Devin Townsend 25D—Nathan Navarro Vernon Reid 27B—Philip Bynoe 27C, 27D—Markus Reuter Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 21, 2020 Share Posted November 21, 2020 The firmware update leaves your existing presets intact, including the factory presets. You need to load in the new factory setlists. Quote Link to comment Share on other sites More sharing options...
bandgeekrecords Posted November 21, 2020 Share Posted November 21, 2020 I imported the new presets, but some are missing. For example 17a. I am using a Helix LT. Are the missing presets due to differences in models? I know the artist for 17a uses the standard Helix. This is the first time I upgraded and imported setlists, so it’s all new to me. Quote Link to comment Share on other sites More sharing options...
waymda Posted November 21, 2020 Share Posted November 21, 2020 The full factory reset may be a better option for you - provided you know you can back-up and restore any presets you have made. Artist Presets IMPORTANT! Because we never want to overwrite your own presets, upgrading to 3.0 does NOT automatically make these presets visible; you will need to manually restore them. Restoring factory setlists and presets will completely overwrite your own, so make sure they're backed up first! TIP: With Helix Floor/Rack/LT/Native, if you want to keep both your presets and the latest factory presets, back up your custom presets as setlists and after the procedure below, drag your setlists onto unused setlist locations. Make sure you've backed up your presets and turn off Helix/HX. Perform the following procedure: Helix Floor/LT: While holding footswitches 7 and 8 (two leftmost switches on the bottom row), turn on Helix Floor/LT. Wait for "Will restore..." to appear and let go Helix Rack/Control: While holding knobs 3 and 4 (two middle knobs below the screen), turn on Helix Rack. Wait for "Will restore..." to appear and let go Helix Native: Click the gear icon in the lower left corner, click the Presets/IRs tab, and click "Restore Factory Setlists" Quote Link to comment Share on other sites More sharing options...
datacommando Posted November 21, 2020 Share Posted November 21, 2020 44 minutes ago, joeycronin said: These are not loading. Not a huge issues. Has any one else had success. Why are you duplicating the thread - I gave you the exact same information, as posted by “silverhead” in the post above, over 3 hours ago in your original thread starter. Frankly, I’m baffled as to which bit of this you don’t understand, because in the other thread you mention - “and re-start - powerup with 7&8 depressed does state a reload”. Not necessary - The Artists Presets just need to be loaded in using HX Edit. You will not see the Artists name, but you will see whatever they named that preset in the slot number shown in the list. Has any one else had success? Yes. Quote Link to comment Share on other sites More sharing options...
datacommando Posted November 22, 2020 Share Posted November 22, 2020 21 minutes ago, bandgeekrecords said: I imported the new presets, but some are missing. For example 17a. I am using a Helix LT. Are the missing presets due to differences in models? I know the artist for 17a uses the standard Helix. This is the first time I upgraded and imported setlists, so it’s all new to me. Hi, Not sure why you can’t see 17A because those preset are listed as: The FACTORY 1 setlist for Helix Floor, Helix Rack, and Helix LT contains new Artist Presets (13B ~ 27C). Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
bandgeekrecords Posted November 22, 2020 Share Posted November 22, 2020 5 minutes ago, datacommando said: “Not sure why you can’t see 17A because those preset are listed as:” Not sure what’s going on. I imported the setlist again and allowed the LT to rebuild. I’d say about half of the new presets are not there. See my attached photo. 5 minutes ago, datacommando said: Quote Link to comment Share on other sites More sharing options...
datacommando Posted November 22, 2020 Share Posted November 22, 2020 18 minutes ago, bandgeekrecords said: Not sure what’s going on. Hi, Oh, that is very curious. First thing to do is ensure that the version of HX Edit is v3.0.then reload your original backup that you made before updating the firmware. That will put your original Global settings back - updates usually flush them out. Then use HX Edit to reload the Artists presets. It may just a glitch and if all else fails you can re-flash the firmware. Here are the optional reset procedures which may help blow the bugs out of the hardware. Hope this helps. Reset Options Helix Floor/LT Button Combination Description 2 LED light Fun 3 & 4 Test Mode 5 & 6 Global reset 7 & 8 Reset setlists to factory, Keep IRs 8 & 9 Reset setlists to factory, Clear IRs 9 & 10 Reset setlists to factory, Global reset, Clear IRs 10 & 11 Upgrades existing presets to latest format 11 & 12 Clear current preset 5 & 12 Clear setlists, clear IRs, Return system settings to default 6 & 12 Safe boot mode To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Please note: Buttons are numbered from top left to bottom right. 1 Quote Link to comment Share on other sites More sharing options...
bandgeekrecords Posted November 22, 2020 Share Posted November 22, 2020 14 minutes ago, datacommando said: "Oh, that is very curious. First thing to do is ensure that the version of HX Edit is v3.0.then reload your original backup that you made before updating the firmware. That will put your original Global settings back - updates usually flush them out. Then use HX Edit to reload the Artists presets. It may just a glitch and if all else fails you can re-flash the firmware".... Yep, that did the trick. I restored the LT to factory then imported the new presets into the Factory 1 and 2 folders. Now just have to reimport my personal presets. Thanks! 1 Quote Link to comment Share on other sites More sharing options...
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