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The pickup of the thick sixth string does not work


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It's not likely a software problem, so resetting, and/ or reflashing the firmware probably won't help.

You can try cleaning around/underneath each individual bridge saddle... the ground connection for the piezo saddles relies on solid contact with the bridge itself. If there's a bunch of accumulated dust and crud under there, then that connection can be interrupted. If that doesn't help, then that individual piezo is dead and will need to be replaced, and it's time for a service ticket.

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