christopherjc1 Posted March 9, 2023 Share Posted March 9, 2023 I just got my HX Effects a few days ago. Just tonight, I dowloaded HX Edit, and everything was working great. Software ran as it should. I used HX edit to update my HX Effects to 3.5, after the update HX edit was still working, but the green 'updates available' text was still displayed in the bottom right hand corner. I did the factory reset on the effects as recommended on the Line 6 website, and now HX edit won't connect to my effects. I've read the other post about the USB cable, but I doubt it because it was a span of about 30 seconds to a minute. Everything was working fine, updated, was working fine, factory reset, and now 'no device connected.' The effects still works as an effects unit, I've tried to power down and back up, tried to disconnect power completely for a minute and reconnect, unplugged and replugged the USB cable into every available USB port, and nothing. Any help would be suuuuuupppppppeeerrrrrr. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted March 9, 2023 Share Posted March 9, 2023 Did you update HX Edit to v3.52? Click the ? at the lower left, then ABOUT. At the top it should say HX Stomp 3.50, toward the bottom it should say HX Edit 3.52. 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted March 9, 2023 Share Posted March 9, 2023 On 3/9/2023 at 1:24 AM, christopherjc1 said: Everything was working fine, updated, was working fine, factory reset, and now 'no device connected.' Hi, You made no mention of your computer and operating system, but you may want to have a look at this thread. Not sure if this the same, or a similar issue. Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
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