scottwilliams Posted March 19, 2023 Share Posted March 19, 2023 (edited) Hi - I use my hx stomp on my pedalboard w/ 4CM. Works great.. usually. Last night gig set up went fine, all working as expected, then shortly before start, no sound. my 4CM preset uses fx loop for one of the blocks and somehow fx loop block got turned off... then noticed that none of the assigned blocks were being controlled by FS 1,2,3 and the buttons are 'white' not the colors for the fx blocks as you'd normally see. tried unplugging, restarting hx, no change. I did a hard reset (buttons 2&3 onstartup) this AM and it seems back to normal w/ factory presets and after restoring from my backup - PHEW! Wondering what I could have done at gig in case this happens again? (at gig wouldn't be able to restore from backup... is there a restore process that keeps the presets for ex?) Thanks! Edited March 19, 2023 by scottwilliams reset worked, but need help for what to do on gig Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 19, 2023 Share Posted March 19, 2023 Is it working properly now, at home again? If so I expect it may have been related to a power issue at the venue. If not, and if a reset doesn’t fix things, I would try reinstalling the firmware. If still unresolved open a support ticket. Quote Link to comment Share on other sites More sharing options...
Schmalle Posted March 19, 2023 Share Posted March 19, 2023 You have been in Snapshot mode and normally run in Stomp mode. There are four different modes: Stomp, Scroll, Preset and Snapshot. Press View to select Play view and then step through the modes with <-Page or Page->. Read the manual to get the most of your Stomp - but definitely read the Cheap Sheet! 1 Quote Link to comment Share on other sites More sharing options...
scottwilliams Posted March 20, 2023 Author Share Posted March 20, 2023 Could have sworn I tried to get back to stomp mode at the gig.... that was one of my first thoughts, but didn't seem to fix it - not sure what I did wrong.... feeling kind of silly now... thanks! Quote Link to comment Share on other sites More sharing options...
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