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Helix Native 3.70 MIDI learn bug


AndyTheDude
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I am getting a C++ error every time I click on midi learn button and then Ableton crashes. Screenshot attached. Can anyone check if it's the same for them before I open a support ticket?

To duplicate: open Native 3.70 and click on the midi learn button right next to "MIDI In" slider in Automation pane.

Screenshot 2023-11-17 222054.png

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  • 4 weeks later...

I'm having the same problem with Studio One 6.5. If you know the MIDI Controller number and you specify it under the Controller Assign function without using MIDI Learn, then it works. It seems the problem happens as soon as you click on MIDI Learn.

 

At least in Studio One, sometimes it's easier to choose a Knob as automation, and then assign the controller (e.g., footpedal) to the knob.

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  • 3 weeks later...
On 1/17/2024 at 3:29 AM, JeffersteinVS said:

Same issue here with 3.71 and cubase 13. It happens when you go to midi assign page and remove a assignment. after that the preset bugs out. 

 

Same issue here with 3.71 and cubase 13. It happens when you go to midi assign page and remove a assignment. after that the preset bugs out.


Hi,

 

As your screenshot seem to indicate the exact same error as the one provided by the OP, I would suggest that you raise a ticket with Customer Support. 
 

The OP says he contacted Support, but then he never reported back here with any solution, or let others know what he was told.


If you do contact Support, please report back here - it may assist other users, but it will also make CS aware there is an issue that needs to be resolved.

 

Hope this helps/makes sense.

 

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