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Helix Rack - Using Front guitar input and aux input for two separate instruments simultaneously


redeveredev
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Possibly a bug or possibly something I'm not doing right:

 

I'm trying to use path 1 for a guitar using the Guitar Input, and trying to use path 2 for a bass guitar using the Aux Input (found on the back)

 

When I set this up, so that Path 1 uses "Guitar" as the input, and Path 2 uses "Aux" (neither are using the Multi-Input), signal from the front Guitar port is always sent to Path 1 AND Path 2, when I would expect it to be sent to Path 1 only.

 

If I use the return jacks I can get it to work, but then I'm losing one of the return slots.

 

Is this a confirmed bug?

 

Ta very much,

redev

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On 1/2/2024 at 11:31 PM, silverhead said:

Are you certain the the guitar signal is processed in Path 2? Both paths are stereo so by default you will hear the guitar in both L and R outputs even though it is only being processed in Path 1. 

Yeh, the signal is definitely processed by path 2. I have both paths set to output on the main stereo output (using headphones currently) so that I would hear both at once, but the problem is I'm getting signal into path 2 when I feel that I shouldn't be (I can tell because of the indicator on the input node)

 

Cheers,

redev

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Booted up the preset this morning and wasn't getting the same issue... very bizarre... If it happens again I'll post the preset and/or contact support

 

Could've been something to do with the firmware update? Only got it yesterday so potentially It needed a restart...

 

Thank you though!

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On 1/3/2024 at 11:19 AM, redeveredev said:

.

 

Could've been something to do with the firmware update? Only got it yesterday so potentially It needed a restart...

 

.

Yes, that's very likely. A post-installation device reset is part of the recommended firmware update procedures.

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  • 2 weeks later...
On 1/3/2024 at 4:52 AM, redeveredev said:

Possibly a bug or possibly something I'm not doing right:

 

I'm trying to use path 1 for a guitar using the Guitar Input, and trying to use path 2 for a bass guitar using the Aux Input (found on the back)

 

When I set this up, so that Path 1 uses "Guitar" as the input, and Path 2 uses "Aux" (neither are using the Multi-Input), signal from the front Guitar port is always sent to Path 1 AND Path 2, when I would expect it to be sent to Path 1 only.

 

If I use the return jacks I can get it to work, but then I'm losing one of the return slots.

 

Is this a confirmed bug?

 

Ta very much,

redev

Any update?

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