boynigel Posted October 11 Share Posted October 11 i was having issues w/pro tools which are now resolved, but when i went to open the Native plugin, it wasn't showing up. digi tech support has told me to delete Native from my plugins folder, which i already did. just now i went and downloaded the latest version of Native but when i try to open the installer it won't open. is this because 3.71 requires an earlier version to be installed first, or is there something else going on here? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted October 12 Share Posted October 12 The latest version should install and load just fine. It works just fine in PT for me. Uninstall the old version using the uninstaller. You MIGHT have to do a registry cleanup before installing the latest version. Quote Link to comment Share on other sites More sharing options...
datacommando Posted October 12 Share Posted October 12 On 10/12/2024 at 12:09 AM, boynigel said: i was having issues w/pro tools which are now resolved, but when i went to open the Native plugin, it wasn't showing up. digi tech support has told me to delete Native from my plugins folder, which i already did. just now i went and downloaded the latest version of Native but when i try to open the installer it won't open. is this because 3.71 requires an earlier version to be installed first, or is there something else going on here? Hi, It’s not unknown for some bits to be left behind after simply deleting Native. You might want to take a look at the Helix Native Pilot’s Guide > page 6 > Removing Helix Native https://uk.line6.com/data/6/0a00050b07b166314173f4061/application/pdf/Helix Native Pilot's Guide 3.70 - English .pdf Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
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