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Volume automatically maxes out on windows PC when HX Stomp XL connects


richardsugg
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I can't figure this out. When the stomp is connected to my windows 11 PC (surface pro 9), the volume on the PC maxes out. It blows my eardrums out when I'm wearing headphones.

 

Is there something I can do to make the HX Stomp (or HX Edit) _not_ touch my PC volume?

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Not sure what you're saying.


HX Edit/HXS does not control the level of the Windows Playback Device.

 

Please provide more detail about your connections and signal chain - Guitar>X>X>X>Speaker.

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You will almost certainly find that, when you connect your Helix, your Windows sound device changes to Helix from whatever you were using previously. Windows normally has separate volume settings for each device, so the chage in device also results in a change in volume. Go to Windows > Settings > Sound when the Helix is connected, and you should see a list of devices.  You can set the default voume of each device independently.

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