aggelosesp Posted April 2 Share Posted April 2 Hi. What is wrong with the customtone? Trying to download presets but it doesn't work. Are they gonna fix this? Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 2 Share Posted April 2 Open a support ticket and ask them. Quote Link to comment Share on other sites More sharing options...
lou-kash Posted April 2 Share Posted April 2 I've already opened a support ticket a couple of days ago: Quote Hi, the download on Customtone appears to be broken. For example on https://line6.com/customtone/tone/5214466 when I click Download, I get a 404 Not Found error. Others have also reported the issue, for example on https://www.bassic.de/threads/helix-hx-stomp-presets-bei-custom-tone-verschwunden-alternativen.14953681/#post-18260172 (in German) thanks Quote Hello, Thanks for reporting this. We have already forwarded this issue. Thanks for your patience while we sort this out. Best regards, Line 6 Customer Support Team Quote Link to comment Share on other sites More sharing options...
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