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Helix Floor Volume Pedal not responsive


cdutton
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I have a volume pedal issue on my Line6 Helix Floor. The pedal seems to have completely disconnected from the system. I have EXP 1 & EXP2 set to "Global" but the pedal does not engage, nor does it show a percentage figure in the readout. (It used to do so). I'm trying to determine if this is a software or hardware issue. I have recently updated the firmware using HX Edit. Would you provide any instructions or links to how I can resolve this problem please? Tutorial links?

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add a volume pedal and a wah pedal to an empty preset.  Move the expression pedal and see if it responds.  Meaning, do you hear the volume change or wah-wah effect.  by default, one of them should work, when you drag in these 2 blocks.  

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