ninoit666 Posted May 24, 2014 Share Posted May 24, 2014 Hello everyone. I had to travel to another city for a gig, I took my POD HD500X with me and unfortunately it fell to the ground. The corner hit the ground and the screen is broken, it's driving me crazy. Do you know what kind of lcd screen the POD HD500X uses and where can I buy it? (preferably online) Thank you in advance.Ps. Excuse my english. Quote Link to comment Share on other sites More sharing options...
Charlie_Watt Posted May 24, 2014 Share Posted May 24, 2014 It's custom! You will have to buy it through Line6. Quote Link to comment Share on other sites More sharing options...
sinistralx Posted July 19, 2014 Share Posted July 19, 2014 my daughter just stood on mine.... are they user replaceable ? Quote Link to comment Share on other sites More sharing options...
Charlie_Watt Posted July 20, 2014 Share Posted July 20, 2014 Not really. Send it to Line6 for repair. Quote Link to comment Share on other sites More sharing options...
bjnette Posted July 20, 2014 Share Posted July 20, 2014 Bummer man bummer. A whizz bang job would be to map the LCD pins / cable and reconfigure it connect it to a LCD monitor or just connect it via EDIT software to a laptop to find where you are and set up lists so you don't need to look. BUMMER You should be able to order the part no. and install that yourself. I'd remove the broken LCD from the unit and send that to Line 6 for a replacement. Or give to a local repairer to remove and order the part. Contact Line 6 as they might have authorized repairers nearer to you. Quote Link to comment Share on other sites More sharing options...
sinistralx Posted July 22, 2014 Share Posted July 22, 2014 They have raised a return & Repair ticket for me looks like it will run me around 85 quid.... hopefully the turnaround is good! Quote Link to comment Share on other sites More sharing options...
scottyo78 Posted July 22, 2014 Share Posted July 22, 2014 Thanks for letting us know... I'm sure this won't be the last time this happens to someone in here... now we know what to do. ;) Quote Link to comment Share on other sites More sharing options...
sinistralx Posted August 7, 2014 Share Posted August 7, 2014 Quick update on my smashed LCD. (Based in Ireland). Line6 UK sent me a UPS label to ship the unit back. I tracked the parcel and they received it on Monday. I spoke with them on Tuesday and the unit had already been repaired and it was on its way back to me. Cost 90 quid (incl shipping). I have it back and am delighted with the quick turnaround and level of customer service they gave me. cheer lads! :D :D :D :D :D :D I had to play one gig with my analog rig over the weekend and it reminded me how much pain my POD has taken out of the gigging experience!! I will definitely take better care of my baby from now on!! lol!!! Quote Link to comment Share on other sites More sharing options...
ninoit666 Posted August 7, 2014 Author Share Posted August 7, 2014 Just in case anyone on United States goes through the pain of having a broken display for their POD HD500X, I found a store with the part. I can't get it yet because I live in Bolivia (and no one gives a lollipop about us) so I have to do a lot of lollipop to order stuff from United States... I'm glad I can still use my POD without any issues because the "black spots" on the screen get lost when the POD is turned on for like 15 minutes. Anyway, here's the number and part# of the lcd display of the POD HD500X Part# 50-02-0156 (LCD SCREEN, HD500X POD) $34.00 each + shipping If you would like to place an order, please have the part number ready and give our sales team a call at 800-356-5844 (please ask for sales) Full Compass Systems 9770 Silicon Prairie Pkwy Madison, WI 53593-8442 P: 608-831-7330 F: 608-831-6330 E: hionis@fullcompass.com Quote Link to comment Share on other sites More sharing options...
scottyo78 Posted August 7, 2014 Share Posted August 7, 2014 Well so much for the statement... "It's custom! You will have to buy it through Line6." I'd have thought that too but then it seems more & more components are getting bought off the shelves. Makes sense... let someone else do the R&D. Quote Link to comment Share on other sites More sharing options...
Charlie_Watt Posted August 7, 2014 Share Posted August 7, 2014 It is custom. Full Compass sells custom Line6 replacement parts. Quote Link to comment Share on other sites More sharing options...
scottyo78 Posted August 7, 2014 Share Posted August 7, 2014 Oh I see... they obviously have a dealer relationship. I wish more music stores did that kind of thing (sell repair parts that is). Quote Link to comment Share on other sites More sharing options...
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