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  1. If I factory reset the unit, will it go back to original firmware or keep the updated one I have now, 3.15 ?
  2. Yes it was the legacy scrip phase that I wanted and cannot use with dual delay. The other MXR based script mod phase acts the same way. Every other phaser works fine. I did build a whole new preset and same issue.
  3. So I have just a simple EQ also assigned to that switch. I found that the script phaser was chopping off some treble when engaged so I threw a simple eq on with it to boost the treble back to where I like it. I took it out completely when I was trouble shooting so it's nothing to do with the EQ. Let me know if you can replicate this issue..;. put the legacy script phase (or the modern script mod phase ) in a block and then after it put in the stereo dual delay. Turn both on and play a few notes on your amps dirty channel.
  4. So I found a bug that seems to only affect a specific combination. The Script Mod Phaser and the Script phaser will not work with the Dual Delay. When I try this combination there is a tremendous amount of audio artifact noise as if the effects are clipping badly. Every other delay seems to work fine with those two phasers. And every other phaser seems to work fine with the Dual Delay. How should I report this and seek a solution?
  5. I actaully have the real MXR Script Phaser and it does not cut the bottom end at all.
  6. So I have a brand new HX Effects with the latest software. One of my effects block is the Script Phase. Problem is when I engage the effect my low end is cut drastically. Like someone turned my BASS control to 0 ! Anyone else encounter this?
  7. I know to many of your this is a super basic question but I am fairly new to Helix. So if want to set different effects chains for various songs and to run into my EVH 5150 III head in the effects loop, is it as simple as creating a patch with no amp and no cabinet? Can you even do that?
  8. I wish I could help because I have the same problems. I generally really like Glenn's patches but I also found the early Van Halen to be too mushy and convoluted. The is no clarity to the notes with just too much processing going on. The Eruption patch on the POD was awesome as was the STP Plush tone. I cant find those anywhere else. Its like on my first Line 6 amp the AX212 they had a Metallica patch that I have never been able to replicate on any other Line 6 product. Come to think of it my Line 6 Spider IV 150 has a much better Eruption tone than anything so far on Helix.
  9. So the Helix is still impressing me with the Gemini 2. I also purchased the SpaceStation for my keyboard and love it. I did a side by side comparison with the Helix going to the Gemini 2 and the SpaceStation and to me the Gemini 2 won hands down. The Gemini 2 had much fuller bass response. The SpaceStation was good but didn;t have the balls of G2. But for my Roland Keyboard I love the SpaceStation.
  10. For those using their Helix as an effects pedal only with no amp or cab simulations, how is it working for you? Are you using the send/returns on your amp?
  11. yea I have it. Nothing hard to replicate with the Police.
  12. That is strange. I am running my Helix into my G2 with 1/4" stereo outs and have the Empower knob set all the way to flat and I have none of those issues.
  13. It is established that you have a major problem and lots of good advice. I would do the following in order: 1. Check that Wah is not engaged. Check cords you are using to go from Helix to amp. Try new ones. If using XLR make sure they are balanced cables. 2. Turn off Global EQ 1. Back up your IR's and export your bundle to save everything. 2. Update to latest firmware 2.01 and make sure you do the last step of rebuilding your presets. 3. Try different factory presets to see if problem is gone. If it is, load your bundle and IR's and go. If not you have a bad unit.
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