Jump to content


  • Content Count

  • Joined

  • Last visited

  • Days Won


Everything posted by patrick2099

  1. Does anyone have a recommendation for a replacement power cable for a G10S wireless? Thanks.
  2. Thanks @lungho. I was hoping that wasn't the answer. Yes, though, it was a steal. I'll just have to dedicate an evening to synching up the IRs, soon.
  3. I'm probably missing something easy here, but do any of you have an efficient way of syncing impulses between the Floor and Native? I just bought Native on the Black Friday sale, and was hoping to not go one by one and match up the impulses on Native that I already set up on the Floor. Being that the presets are tied to the position of the IR in the list, they need to match. How are you all handling this? Thanks for the help.
  4. Mine got stuck like that, and I had to turn it off, manually put it in update mode, and restart the update. I can't remember which two footswitches I had to press to get it to do that. I called Line 6 support and they were very helpful at getting it resolved.
  5. Oh yah! Very good point. If it was an amp+cab block and you stuck an additional ir in their, it's probably not going to work well.
  6. I tried the Helix at Guitar Center, and it sounded awful. I knew Helix sounded great, as I tried Helix Native, at home. I added a low cut at 100 hz, a high cut at 8k to the cab block. That helped. I added a second cab, with the same cuts, and a different mic (first was condenser, second was a ribbon). This made it better. I still wasn't fully happy with the tone, though. I think the Alto speaker they had it running through (I think it was branded Headrush, but I'm pretty sure they are the same thing). I bought the unit, despite how it sounded, in the store. I bought the unit and tried it at home, with my Xitone MBritt, frfr cab, and it sounded amazingly good, even on the 2.30 firmware. I didn't really mess around with it for too long, since I am sending it back to get a new one, rather than the used one I was sold as new, but in about 30 minutes, I had plexi, jcm800, ac30, and fender deluxe sounds I was happy with. 30m for four patches is pretty impressive -- especially being a former hd500x user. Even using IRs, try making the cuts I mentioned. I still think what the sound is going out of makes a huge difference, though.
  7. Hopefully you let them have it good! Honestly, if they (and their district managers) don't know they are doing a bad job, then nothing will change. I also send letters or emails to companies when I get really great service, for the same reason. People need to know when their employees are doing a great job. All I wanted it what I paid for -- a NEW Helix. Not once did I ask for anything special from them. I did include the price of a floor model, from Sweetwater, just so they would know that I knew the difference between what I bought and what I received. At this point, after the frustration they have caused me, Guitar Center probably should be giving me something extra. I'm not going to ask for it, but the principle of them doing it without me asking would mean more than whatever minuscule thing they gave me, in return for their poor service. Up until now, they have done the absolute minimum possible, to resolve this. They should have offered expedited shipping on the replacement, offered to send the replacement when they saw the used one had been received at UPS, gave me an additional discount, gave me a gift card... ANYTHING to show a little appreciation to the guy who spent four hours driving, five hours waiting on the trade in, and who just dropped two grand in your store, and was greatly inconvenienced.
  8. Yep. Had the dude simply done what he said, on the original call, I would have left it alone. Mistakes happen. It's how you deal with the mistakes that matter, to me. Hell, had I not called, it may have been next week, before my packing materials even shipped. I hate to sound like I'm being a jerk over something so little, but I'm really irritated by this whole experience. Now, since they DIDN'T do what they said, they have a store complaint, a bad review, and a Better Business Bureau complaint to deal with. If it's going to be a hassle for me, it's going to be a hassle for everyone.
  9. Apparently the manager "getting this taken care of as soon as he got in, yesterday, and calling me afterwards" really meant, they will start working on it today, when I called to check on the situation. The manager "was busy yesterday". That is completely unacceptable. I have already submitted feedback, on the Guitar Center site. Hopefully someone actually reads it and gets back to me.
  10. I'm not sure if it is different, state by state, but anything I purchase online seems to have tax added (Music shops, Amazon, Steam, etc.).
  11. It is a shame that there aren't as many brick and mortar stores, because of the competition from big online retailers. If I can get something for no more than 15% more than I can get it online, I would rather give my money to a local business. Other than some nice acoustics, though, it is hard to find mid-grade or higher end gear near me, since I don't live in a highly populated area. I either have to drive two hours or order online, for most of the gear I buy. One of the few decent shops around me, that does have some nice gear, is probably going to be closing soon. It's really sad.
  12. Thanks. According to the manager, who took the responsibility as the one who grabbed it, it was mixed in with all of the actual new units. I'm sure people try to scam them as much as they try to scam us, so at least he didn't give me a hassle. He was probably surprised that I would rather have the new one (and all the hassle) than the $100 off. I know that, more likely than not, other than the scratches, the unit was fine. I just don't know for sure why it was returned, and I would probably get more than $100 worth of worries over why it was returned. I did get a chance to test it out, through my XiTone MBritt powered cab, and it sounded really good -- even with my only experience being a few hours in the Helix Native trial. SO much easier to dial in a good sound than the HD500x. They really need to update the firmware on the in-store model (because a lot of people wouldn't do the high and low cuts on the cab), and run it through a nice FRFR. Had I tried the in-store test Helix, without knowing what I knew from the Kemper and Helix Native (and how Helix Native sounded on my gear), I probably wouldn't have bought it.
  13. I just received a call from Guitar Center, in Pittsburgh. They are going to send me packaging material to send it back, and after receiving this one, they will send me a new one. They offered an additional $100 off, to keep the one I have, but I'd rather have something with the plastic on the screens and without the scratches. Still sucks that I'm going to have to go through this hassle, and then wait another 7-10 days, or so, to get my Helix, but at least they are trying to make it right. They are also supposedly going to start my 45 day trial from the date I receive a new one.
  14. I emailed the manager, told him the situation (and also how I drove two hours, it took FIVE hours to process my trade-in, and I drove two hours home). Hopefully they can either send me shipping materials, to send it back, or give me the open box discount. I can't find that price on Guitar Center, but the open box discount on a Helix is $159.01. If they give me that, I may just deal with the scratches and missing film. If I do have to drive back, EVERYTHING is getting returned, including the rest of my order.
  15. @rd2rk, unfortunately, I live two hours from the nearest Guitar Center. I bought the Helix in person, because I was trading in some gear. I can't just ship it back, because I don't have the materials it would normally be packed in. Other than the small scratches (which aren't very noticeable) and the lack of the protective films on the screens, I haven't been able to find anything wrong with it. I called Line 6 and their very quick, helpful, and friendly support checked the serial number, to make sure it hadn't been registered. It had not. I'm really not sure what to do. I guess the best place to start is to email the list of what I found to the manager (and include the five hours it took to trade my gear in). I have a bad feeling I'm going to be wasting my time and gas money, making another trip of two hours, each way.
  16. Aren't those typically sold at a discount, as "Open Box", and not new items?
  17. No pets here, and the hairs were noticeable before I even removed it from the box.
  18. I just unboxed the Helix I bought, yesterday, at Guitar Center. There are a few reasons I am wondering if this unit was actually brand new. 1) The plastic bags that units typically arrive in were all piled up inside the box 2) The cables were not tied 3) There were hairs on the top of the unit 4) There doesn't appear to be protective film on any of the screens. I may need some help with this one. Is the protective film very noticeable? I don't won't to go digging around and cause a problem where none exists. I was going to leave this film on until I decide whether or not to keep this. Also, is there supposed to be protective film on the scribble strips or just the main screen? 5) There was a very small plastic baggie, with nothing in it. What is supposed to be in that? 6) The EXP 1 EXP2 scribble strip had some small scratches on it. 7) The circular piece of tape, sealing the box, was cut I'm going to fire this up, and see if everything works properly. Thanks for the help. (Edit: I just watched an unboxing video. There are definitely no protective films.)
  19. I may give it one more try, but in the end it is their business. If they decide zero dollars is better that whatever margin they would make off a discounted purchase, no hard feelings. Getting rid of some old gear and freeing up some space would be the best option, and this may give me some extra motivation to do so. Haha.
  20. Well, I tried to pull the trigger, but it got stuck. That's the first time I can remember Musician's Friend not being willing to honor a coupon where an item wasn't specifically on the inclusion list, when I called in. Between that and the 6% sales tax I now have to pay, that is a big difference. I'll probably just have to make the two hour trip to the nearest Guitar Center, when I get a chance. I could probably get rid of some gear I'm not even using to knock a little more off the price. Thanks, everyone.
  21. I definitely agree with everything you all are saying. Getting closer and closer!!!
  22. I've been giving serious thought to buying a Helix Floor, over the past few weeks. I tried Helix Native, and like the sounds and work flow. All I can think of is how, after I buy it, the next generation model will be out, as soon as my window to send it back expires. This unit will do everything I need it to. I didn't say the same thing about the HD500x. I got some tones out of it I liked, but didn't like the workflow. Other than better IR management, which could be implemented into the current Helix, I'm not sure what more I'd want. I'm not a huge effects user. I know I could get at least several years of quality use out of the Helix, even if something new comes out. I know I'm being completely irrational about this, but this is a good chunk of money. Decisions, decisions...
  23. Thanks for the info, Kilrahi! I doubt I'll need to extra IO (I'm suck I'll kick myself for passing up the mic input), but the Helix LT would be easier for me to justify as "not wanting anything to happen to my more expensive Kemper". The expression pedal on the HD500x was perfectly fine, for me, for years. As long as the LT one is close to that, in functionality and durability, that should work for me.
  • Create New...