I have a Samsung S8 Phone. I can get Tones from the cloud for my V120 , I bought a Cable with a C connector to phone and a Printer type connector to connect to my Spider v120. The App shows "Connected To Spider V120. I select the tone Johnny B good and the Select edit, when in Edit , I can select Save icon , and I am given some choices. I select Spider V120 and then the app says "Downloading" ...I see this "Downloading "message on my phone for quite a while....I am connected by high Speed WIFI - After about 20 minutes , the "Downloading" messagfe dissapears. I cant find Johnny b Good on amp anywhere and phone is locked up. tried on wifes identical phone , exact same crrap. HELP - Can we please get Remote App on my Computer to access the Cloud for my tones and make this all a lot simpler. The phone app just doesn't work for a lot of us. Besides i would much rather use my Computers 24" screen then mess with this dumb phone app.