cacibi

Received my replacement unit from Line 6 yesterday. Was very glad to see a new firmware release just in time. I skipped the startup screen to disable automatic time sync and set the time/date on the unit manually as others have reported here that this fixed the "no QR code" issue during the setup process. After restarting and logging onto wi-fi - QR code was there and I was able to login and install 1.2.1 directly on the device. I then proceeded to format and install new SD card (512GB Samsung SDXC card) and by following the manual instructions carefully (and maybe too literally at times) this was successful. Next I took a breath and started the process during which the original unit was bricked: namely importing tracks to Showcase via the Stadium App. Again, I followed the manual instructions carefully and completed my first import with no issues. Bit of a drag that the unit does not display the track names as imported, and that tracks have to be renamed in all three Matrix views separately but....guessing this will get fixed/updated in future firmware. I then created a basic setlist structure and imported some 3rd party presets. Next I started creating an IR folder structure and importing IRs. So far, so good. It was a lot of anxiety to have the first unit fail, especially during Showcase import as that was a big selling point for me to purchase the unit in the first place. Logic Pro has become my main rehearsal for learning tracks since I discovered the Stem Splitter feature. So handy to be able to solo and reference the guitar parts or vocal harmonies along with creating loop points and markers. To be able to replicate that basic experience on my pedalboard and take it into the rehearsal space will be huge and the ability to make 3 custom mixes on top is beautiful. But it's a lot of money for me and not fun to hear the Arrested Development theme and think "I've made a huge mistake". Thankful that Line 6 support took care of it by sending me a new unit and that they were willing to send advance replacement and glad to see issues starting to be patched up in the firmware releases.

The manual states that whenever exiting the Maintenance screen, the MicroSD card has to be unmounted then physically ejected. I know it's in the manual, but - is it really necessary to physically eject the card every time you exit the Maintenance Screen? Just seems counter to having a "screw in place" protective cover over the SD card slot.

Also, my original unit is on the way back to L6 after going into an unrecoverable state while trying to import Showcase files via the Stadium App. I guess you would say I have an abundance of caution about trying this again on a non-OEM card. So, non-rhetorical.

I am aware that it ships with a card but, if you are going to start utilizing the Showcase feature to import multiple tracks per song for a good number of songs, 32GB is not going to last very long. Then you start adding in loops, preset clips, samples or whatever else it will hold in future firmware.

Not being versed on Micro SD cards (types, formats, what the numbers on the front mean, if they are made by Keebler elves...etc), I have this to work with from the manual: I have two Micro SD cards at hand, photos attached, which are both XC but my pal...Google...says that XC cards should be backward compatible with HC. I am assuming that, as long as I am able to successfully format a card in Maintenance Mode....it is good to go and that the worst that happens if you were to insert an incompatible card is a polite message?

I had a similar question just related to metering. Was going nuts looking for meters and finally found the block meters in the Focus view. But there is no metering on the output block unless you switch to the Matrix mixer. Any other metering or meter views I am missing?

I had the same sorts of issues (before my unit died) and I noticed something odd which was that, even though I had automatic time sync enabled, the unit was consistently displaying a time that was 10-11 minutes behind the network time.

I don't think it's just hardware or onboard firmware issues that people are experiencing. The device is obviously phoning home for various reasons including attempting account login. More than previous devices, given that there is onboard wi-fi, this thing is going to be communicating with Line 6 servers. Proxy captures are going to happen in the cloud, not on the device. I don't know if any processing of Showcase audio files is happening in the cloud or if it's strictly handled by the Stadium app. But I think that some of the issues people are experiencing with regard to firmware updates, etc. are not just happening on the device but on the server side as well OR there is more potential for issues related to computer security like connections being blocked by firewalls, etc. I remember early on with my Helix floor unit, there was a period where I couldn't have a web browser open during firmware updates. And before the update process became pretty stable and easy through the Helix Edit app....it was a lot of reading and re-reading a long list of firmware update instructions for every release and it seemed like one wrong move and you were doing a hard reset of the unit.

Line 6 is going to ship me out a new unit. Still kind of freaked out that the thing just went dark in a (seemingly) non-recoverable way. To be honest, I don't even want to turn the new one on until there's another firmware release but...we'll see.

I did experience this also. Updated via Line 6 Central and still could not complete the setup portion for login to L6 account. No QR code, no 6 digit code, not able to enter login info manually - either during the startup setup screen or after bypassing and trying to enter in settings.

Oh it's going back...just not sure if it's going back for good.

Received my Stadium XL at 9am this morning, the unit is dead at 3pm. Spent the morning just trying to work through update issues. Still couldn't get it to show me the QR code or enter my account info after updating to 1.2 via Line 6 Central. Hooked it up to various gizmos (Powercab, audio interface, wedge monitor), started dialing in a vocal chain path then went to import my first song into Showcase, left the room during upload and when I came back - the unit was dark. Now....nothing, won't power up at all. Have reported to support and hoping there is some kind of magical recovery mode but - at the moment, seems like a pretty expensive boat anchor.

Not sure how to articulate this but a feature I find generally useful on other products is along the lines of "Update ALL Instances" functionality. Say that you have a block saved as a favorite then, edit the block on an individual preset in a way that you want to save for all instances where the favorite block occurs (even in other presets). Or...you update a preset that is saved across multiple setlists but has the exact same preset name - you would be given the option to update all instances of the preset with the same name.

My Stadium XL just shipped so - no experience with using it but, I have been poring over the manual. Seems to me, based on the MIDI implementation chart, that there are 122 (5-127) User setlists available for recall via MIDI. By routing the MIDI out back to the MIDI in on the unit (and disabling MIDI Thru), it seems like you could build a dedicated preset that would recall any setlist and then load a preset within that setlist?

I can't seem to find this global setting (last setting in Global Settings>MIDI/Tempo) in the manual: "Snapshot CC Send" On/Off. I'm assuming this enables/disables instant CC commands assigned to Snapshots in Command Center? Searched the firmware updates and manual...can't seem to find the documented explanation. Thanks

What are my options for a frozen headphone knob on a Helix floor? Was thinking of trying some Deoxit/contact cleaner first - see if I can get it to move. Saw another thread on user repair/replacement of the pot. Hoping not to go down that road, but I guess I will if I have to. Way beyond warranty repair. Don't really use the thing but - also don't like have unusable knobs.

Can't believe there's finally a Princeton. My new favorite Helix amp.

Turned out to be user error on another piece of gear. I had disconnected an expression pedal that was controlling volume via MIDI CC and it defaulted to the lowest value. Dumb, dumb, dumb. 2.82 update went without a hitch (after all).

Still troubleshooting but: after just updating to 2.82 all presets (or if I try to create a new preset) are SUPER quiet after the update. Not understanding where this massive volume drop is coming from.

Thanks!

May it operates the same way as the Boss RE-20?: "Relative to whatever the tap delay time is at playback head 1, the tap delay time at playback head 2 is twice that, and the tap delay time at playback head 3 is three times that"

Can anyone tell me what the tape head note values are if the tap tempo value is set to, say, 1/4 note? I'm not getting the interplay between the tap tempo note value and the play heads. Maybe it's not a neat tempo subdivision but a fraction or multiple of the tempo sync value but...I'm not able to get my head around it. Thanks!

So - where I'm at is: I use the input pad on the Helix all the time. On most amp models, I have to hit the upper range of the channel volume (amp setup for clean or edge of breakup gain) to get it to occasionally light up orange (lead/solo volume) and not distort on a low, open E power chord. So when I set up my patch I get the output going until it distorts and then back it off about .5 on the channel volume to give myself some headroom. The last gig I played I got the Powercab volume up to about 3 o'clock for the gig. We are not a loud band but - I wouldn't have run it that loud if the amps had been going to the mains (which they were not). I find the angle of the Powercab is really good - and I can get good monitoring volume without being crazy loud onstage.

I'm experiencing two issues in 2.53 that I'm pretty sure are NOT in my head: Issue experienced while programming presets with H9 being controlled via Helix MIDI for program changes, etc. - At times when switching between snapshots, all Distortion blocks will be turned on, when - previously on that Snapshot, specific Distortion blocks had been assigned/selected - MIDI Program Change messages being sent by Instant Commands on Snapshots are being changed/re-assigned. Most recent time it happened was when I was setting up a new Snapshot to send PC Instant command to select preset on the H9. Where, previously - Snapshots had been setup to send: Snapshot 1: PC 0 Snapshot 2: PC 0 Snapshot 3: PC 1 Snapshot 4: PC 2 After the new Snapshot (6) add been setup to send PC 9; all other Snapshots were now setup to send PC 1

I can confirm that my Helix is sending Program Change messages via Snapshot instant commands using 2.53