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Found 2 results

  1. Does anyone else have the issue of glitchy unreliable footswitches on the Helix? I've had two units The first had 4 unreliable foot switches after a month of use at home.. And after 6 months or so the joystick failed totally so the store got me a new unit. That one now has 2 unreliable footswitches... problably more to come. I'm really taking good care of the unit, so I'm left to think there is a general quality issue with these footswitches. However Line6 Support tells me otherwise: Hi there, sorry for the trouble with your Helix. The defective switch needs to be replaced by our service center. Therefore please contact your Line 6 reseller from where you've purchased the unit - or alternatively you have the option to contact our Danish service center directly: Highend Skjulhöjalle 57 Vanløse, 2720 +4538711114 info@highendmusik.dk We haven't received many requests regarding footswitch failures and the repair should solve the issue. Nonetheless I will pass along this information to the product teams, so they can look into it. Best regards xxxxx Technical Support Line 6 Support Europe And I don't really want to pay for repairs of a lollipop quality component, in an otherwise nice product.. Am I really one of few having this issue?
  2. Hey all, I have a Variax 300 given to me by my friend who was no longer using it. Came without a power supply and it drained batteries super quickly so I bought a second hand XPS Mini to power it. I've been using it for a week now and it works, however, I find that when I select some of the guitar 'types' the sound comes out glitchy. If I let a note play out it'll warp (sort of turning off and on again but in a strange way). Curiously this only seems to happen on the t-model, spank, lester and occasionally special modes. Anyone have any experience or advice for this? I can play without them but it cuts down the functionality of the guitar. I do not have access to a USB interface so flashing is not currently possible.
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