Imported Patches not working!!

[JLEpperson]

When i try to import patches from customtone into Helix, the first patch i import sometimes works, but any others will show the correct name but will have the same parameters as the first one i dialed in.  I am loading them into the user banks.  I tried loading them one at a time and a group at once with the same results.   Any suggestions?

Thanks

JE

[HonestOpinion]

When i try to import patches from customtone into Helix, the first patch i import sometimes works, but any others will show the correct name but will have the same parameters as the first one i dialed in.  I am loading them into the user banks.  I tried loading them one at a time and a group at once with the same results.   Any suggestions?

Thanks

JE

 

Make sure you select not only the User list you want but also click on the preset location/slot you want to import to. Also be sure to use just the "Import" link, not the "Import Bundle" or "Import Setlist" link.

[JLEpperson]

Yes, I did all the above.  Again, it loads the patch, but when i switch from patch to patch, the name changes but the parameters stay the same as the first patch i used.

Thanks

[silverhead]

How exactly are you importing the patches? Give a detailed step-by-step procedure.

[PeterHamm]

Do you have the very latest firmware and librarian software?

[Line6Hunter]

When i try to import patches from customtone into Helix, the first patch i import sometimes works, but any others will show the correct name but will have the same parameters as the first one i dialed in.  I am loading them into the user banks.  I tried loading them one at a time and a group at once with the same results.   Any suggestions?

Thanks

JE

I would suggest opening a ticket for this issue:

 

http://line6.com/support/tickets/