geijo Posted March 5, 2016 Share Posted March 5, 2016 Hi folk's! I have got my HELIX and I am trying to get the latest update on firmware. When I am trying do download the UPDATER, I get a Message that says the 'signature is damaged og unknown. Can somebody help me with this? Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 5, 2016 Share Posted March 5, 2016 Download the Helix app (installer). When you run the installer it will also install the driver and the Updater program. The run the Updater program to update Helix. Quote Link to comment Share on other sites More sharing options...
geijo Posted March 5, 2016 Author Share Posted March 5, 2016 Tried it...get the same Message. Even tried the 'allow installing lollipop procedure' in the internett-Reader Tools. Dont work. Quote Link to comment Share on other sites More sharing options...
Line6Hunter Posted March 8, 2016 Share Posted March 8, 2016 Tried it...get the same Message. Even tried the 'allow installing lollipop procedure' in the internett-Reader Tools. Dont work. I would suggest opening up a ticket with customer support, they should be able to help you resolve this issue. http://line6.com/support/tickets/ Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted March 8, 2016 Share Posted March 8, 2016 Hi folk's! I have got my HELIX and I am trying to get the latest update on firmware. When I am trying do download the UPDATER, I get a Message that says the 'signature is damaged og unknown. Can somebody help me with this? Which version of Windows are you using (if you are using Windows) and which browser (IE, Firefox, Chrome, etc.) and browser version are you using? Quote Link to comment Share on other sites More sharing options...
jdbenson Posted March 8, 2016 Share Posted March 8, 2016 I had the same problem using Explorer. I switched to Chome and the updater downloaded with no problem. Quote Link to comment Share on other sites More sharing options...
geijo Posted March 15, 2016 Author Share Posted March 15, 2016 Hell Yeah, problem solved!! Very thankful folk's :D Quote Link to comment Share on other sites More sharing options...
mcnitt Posted March 18, 2016 Share Posted March 18, 2016 Where is the Line 6 Updater? Not finding it here, at least on OS X Safari and Chrome... http://line6.com/software/index.html Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 18, 2016 Share Posted March 18, 2016 Where is the Line 6 Updater? Not finding it here, at least on OS X Safari and Chrome... http://line6.com/software/index.html It's there. You'll find it listed in the Software field selections, not the Products field. Quote Link to comment Share on other sites More sharing options...
mcnitt Posted March 18, 2016 Share Posted March 18, 2016 It's there. You'll find it listed in the Software field selections, not the Products field. UI confusion. I was selecting Product: Helix > Software: Helix > OS: Mac OS X incorrectly assuming "all Helix software for OS X" would be displayed. Not so. As you say, selecting Product: All Products > Software: Line 6 Updater > [OS] gets you there. Thank you! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.