Having trouble - Need 1/4" and XLR independent levels

[richardantonelli]

Hey guys

 

I've already been posting over at TGP and still haven't found what I'm doing wrong here...

 

I need to be able to control volumes to XLR and 1/4" independently. I already have the 1/4" set to the main big volume knob on the Helix...this is for my stage volume.

 

I also need a separate XLR output that I can easily access at gigs for FOH when needed.

 

I had a preset with 4 snapshots set up and actually tried the Split Y configuration but one of the splits (the bottom one) gives no sound. I'm hoping it's not a bug, or worse, an issue with my new unit.

 

Here's a pic of my signal path (attached). Can anyone see anything wrong here? There is one big issue not related to no sound on the bottom output path. The pitch, delay and loop down there no longer work in the tone, for obvious reasons. I can't simply move those up to the above path because they are full...and I do need those effect blocks for the entire preset/snapshots.

 

I'd appreciate any help on this as I'm going to be testing this out through a full PA this coming friday morning.

[silverhead]

Each output block has its own Level parameter. Have you tried using that to set the two outputs at different levels?

[richardantonelli]

Each output block has its own Level parameter. Have you tried using that to set the two outputs at different levels?

 

I'm assuming you mean the 1/4" and XLR outs at the end of the chain? Then yes, and like I said, the XLR has sound, while the 1/4" doesn't. If I swap them, it's the other way around...1/4" has sound, XLR doesn't.

 

The other issue, as stated, is by adding that split y, I lose the pitch, delay and verb that were previously on that path before I made it a Y.

[phil_m]

I'm assuming you mean the 1/4" and XLR outs at the end of the chain? Then yes, and like I said, the XLR has sound, while the 1/4" doesn't. If I swap them, it's the other way around...1/4" has sound, XLR doesn't.

 

The other issue, as stated, is by adding that split y, I lose the pitch, delay and verb that were previously on that path before I made it a Y.

 

Are all the blocks in the lower path stereo? Are you positive the volume pedal's block's position parameter is at 100%?

[richardantonelli]

Are all the blocks in the lower path stereo? Are you positive the volume pedal's block's position parameter is at 100%?

 

 

the pitch isn't stereo because it only gave me mono for an option. The verb and delay are both stereo. There must be something wrong because XLR out is not even working on factory presets.

[phil_m]

the pitch isn't stereo because it only gave me mono for an option. The verb and delay are both stereo. There must be something wrong because XLR out is not even working on factory presets.

 

I thought you said the XLR out was working in your patch earlier?

 

I guess I'd recommend troubleshooting each output individually first to see if indeed you are having some sort of issue with any of them before you start trying to set up more complex routing. How you do you have the output levels of each output set in the Global Settings menu?

[roscoe5]

Hey guys

 

I've already been posting over at TGP and still haven't found what I'm doing wrong here...

 

I need to be able to control volumes to XLR and 1/4" independently. I already have the 1/4" set to the main big volume knob on the Helix...this is for my stage volume.

 

I also need a separate XLR output that I can easily access at gigs for FOH when needed.

 

I had a preset with 4 snapshots set up and actually tried the Split Y configuration but one of the splits (the bottom one) gives no sound. I'm hoping it's not a bug, or worse, an issue with my new unit.

 

Here's a pic of my signal path (attached). Can anyone see anything wrong here? There is one big issue not related to no sound on the bottom output path. The pitch, delay and loop down there no longer work in the tone, for obvious reasons. I can't simply move those up to the above path because they are full...and I do need those effect blocks for the entire preset/snapshots.

 

I'd appreciate any help on this as I'm going to be testing this out through a full PA this coming friday morning.

I cant see an issue with your pathing to cause no signal on the bottom 1/4" path, unless like phil_m said, the bottom volume is set to 0%.  Maybe post your patch to CustomTone and someone can try it.

 

To your other question...If you want the exact same signal and effects to both your stage rig and FOH, here are a couple of quick second control options I have seen.

 

• Set a single path output to Multi in Helix and use the 1/4" stereo headphone out instead of 1/4" outputs to your stage rig.  you may need a Y-splitter back at your rig.  This lets you use the phones knob without having to do anything special in your patches.

 

• If you are not using Exp 3 on Helix with a full expression pedal, you can use a Big Knob type expression and assign Exp 3 to your 1/4" stage volume block  http://this1smyne.com/shop/me-mini-expression-pedal/  (Line 6 10k mono model)

[richardantonelli]

I thought you said the XLR out was working in your patch earlier?

 

I guess I'd recommend troubleshooting each output individually first to see if indeed you are having some sort of issue with any of them before you start trying to set up more complex routing. How you do you have the output levels of each output set in the Global Settings menu?

It's getting confusing because the multi out was workingh. When I added the split Y to give me an XLR and a 1/4", that's when this all started.

 

I've gotten sound to work from both now using a simple patch that has amp, cab on path 1a and an eq on 2 that is pulled down to 2b to make the Y split. However, even though I have sound from both, changing their levels on each output path does nothing. Volume stays the same...even turning all the way down.

[richardantonelli]

I did upload my preset/snapshot set last night. It's called "1st". I don't remember which version it was but it wasn't working properly.

[roscoe5]

In the volume blocks, under Controller Assign, try clicking Clear Block Controllers to see if somehow there is controller conflict with one of your other blocks.  Looks like the default is Exp 2 on the Volume blocks.

 

I see 4 Volume blocks, Pitch block, and a Wah block.  That's a lot of potential pedal controller blocks.

 

The sledgehammer test approach would be to copy your preset and click Clear All Blocks under Controller Assign.  If the audio comes through, you would know for sure that was the issue and you can go back to your original patch and troubleshoot.

[roscoe5]

Okay, downloaded 1st and tested.  Works in headphones and 1/4" outs.  I dont have anything handy for XLR in the room at the moment.  But your split path and volume block is not in that patch.

 

Link to the preset for reference

http://line6.com/customtone/tone/2217080/

 

 

But looking at the screenshot reminds me of another possibility.  You might make sure you didn't accidentally assign a controller to the Helix outputs.

 

Gotta start work now.  Morning Helix Board coffee time is over ;)  I'll check back in later.

[richardantonelli]

In the volume blocks, under Controller Assign, try clicking Clear All Controllers to see if somehow there is controller conflict with one of your other blocks.  Looks like the default is Exp 2 on the Volume blocks.

 

Yeah I must have uploaded before I added to it. BUT....clearing the volume controllers seemed to work!! Not sure what happened along the way while building. Now the issue is those 3 effect blocks on 2b don't work in the chain anymore because it's a split Y.

[roscoe5]

Oh good! At least a new problem is still progress ;)

Yeah, you would need to merge the lower path back up. There is a little circle at the end of the bottom path you can click/drag back up to the XLR path to merge them back.

Oh and I apologize. I first posted to Clear All Controllers which likely wiped the controller assignments to your other blocks. I edited the post to Clear Block Controllers on just the new Volume Blocks instead to try and catch you in time. It looks like you quoted my first post.  Sorry for any inconvenience.

[richardantonelli]

Oh good! At least a new problem is still progress ;)

 

Yeah, you would need to merge the lower path back up. There is a little circle at the end of the bottom path you can click/drag back up to the XLR path to merge them back.

 

Oh and I appologize. I first posted to Clear All Controllers which likely wiped the controller assignments to your other blocks. I edited the post to Clear Block Assignments instead. Sorry for any inconvenience.

 

 

I think I've got it. Since I have the 1/4" out connected to the main big volume knob on the front of the helix, I don't need the volume/gain block at the end of that chain. I can control from the knob for my on stage volume. Someone had told me to put that there earlier. That's why it wasn't being affected. Taking that out lets those effects before it work now.

 

I can change the controllers back...no worries! I appreciate all the help on all forums with this. It was driving me crazy and I knew it had to be something stupid. I'm going to test a little more and hopefully the issues are resolved.

[roscoe5]

 

Since I have the 1/4" out connected to the main big volume knob on the front of the helix, I don't need the volume/gain block at the end of that chain. I can control from the knob for my on stage volume. Someone had told me to put that there earlier. That's why it wasn't being affected. Taking that out lets those effects before it work now.

 

 The big Volume Knob controls overall level on both 1/4" out and XLR out exclusively by default.  If you change the 1/4" output assignment to say Exp 3, the Volume knob still seems to keep global overall control and Exp 3 makes relative level changes.  So watch out for that.

 

I'm seriously considering using the Phones out to my stage rig as I type and leaving the Helix patch outputs to Multi to give me global stage rig volume control without affecting FOH volume.

 

It would be nice if Phones knob was available for Helix output parameter assignment other than headphones.  But I can certainly reverse the logic and use the Phones output for stage.