HillsideDeafener Posted August 22, 2016 Share Posted August 22, 2016 Is it possible to re-install firmware just for the Helix Foot Controller? Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted August 22, 2016 Share Posted August 22, 2016 I don't believe it is. Quote Link to comment Share on other sites More sharing options...
spikey Posted August 22, 2016 Share Posted August 22, 2016 You probably could reload the the latest software in Helix and then once its done switch on the controller to reload its OS. But why would you need to? Whats up with your foot controller? Quote Link to comment Share on other sites More sharing options...
HillsideDeafener Posted August 23, 2016 Author Share Posted August 23, 2016 I posted this in another thread but basically here's my issue with the foot controller.  I have the latest firmware 2.0.1 and while editing the Helix I experienced a black screen. I restarted and everything works fine except I notice that randomly when I try to switch to a different preset it won't switch, I have to wait like 5 seconds and then when I hit it again it will switch. I don't think it's a physical problem as all the switches seem to work, it's almost like something is still loading up and I notice the tap tempo light is solid in this "freeze" period where nothing will switch. Once the tap tempo light starts to blink then it will switch if I press on another preset.  Peter Hamm said he had the same problem at one time and he re-installed the latest firmware again and the problem went away. Quote Link to comment Share on other sites More sharing options...
silverhead Posted August 23, 2016 Share Posted August 23, 2016 Peter is correct. Sometimes the firmware can get corrupted - don't ask me how. But a re-installation can fix some problems. After Helix firmware is installed the Rack device checks the Helix Control firmware and updates it if necessary. Quote Link to comment Share on other sites More sharing options...
HillsideDeafener Posted August 23, 2016 Author Share Posted August 23, 2016 I'll give it a try and let you guys know the results. Thanks for your time in helping me out. Quote Link to comment Share on other sites More sharing options...
HillsideDeafener Posted August 24, 2016 Author Share Posted August 24, 2016 So I re-installed the latest firmware but it did not prompt me to update the foot controller. In doing some more testing, I found that switching between presets gets hung up randomly when I have my Mission EP1-L6 expression pedal plugged in but when it's not plugged in there is no problem with switching presets. Is this happening to anybody else? Quote Link to comment Share on other sites More sharing options...
MonkeyXT Posted August 24, 2016 Share Posted August 24, 2016 *knock on wood* I haven't seen that personally. I have the regular and the toe-switch Mission EXPs attached for EXP1 & 2 Quote Link to comment Share on other sites More sharing options...
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