katerlouis Posted April 10, 2017 Share Posted April 10, 2017 Helix is forced to go in low resolution mode and doesn't let me change it? I am wondering if I am the only MBPr user experiencing this. I hope so :o Quote Link to comment Share on other sites More sharing options...
Therealacameron Posted April 12, 2017 Share Posted April 12, 2017 Yep, same here my dude Quote Link to comment Share on other sites More sharing options...
Joepeggio Posted April 12, 2017 Share Posted April 12, 2017 maybe required because controls get too small in high res? Im curious as Im looking into a new macbook pro. Quote Link to comment Share on other sites More sharing options...
datacommando Posted April 12, 2017 Share Posted April 12, 2017 Yes, "Open in Low Resolution" is the default option for the app, but I really cannot comprehend what the problem is with that. I have the Helix Editor running on my iMac Retina 5K, 27-inch and it looks perfectly fine to me. Quote Link to comment Share on other sites More sharing options...
katerlouis Posted April 12, 2017 Author Share Posted April 12, 2017 I have the Helix Editor running on my iMac Retina 5K, 27-inch and it looks perfectly fine to me. The problem is, that it looks really crappy :D – It's blurry and just looks broken. No fun to look at it. The effect is intense when you switch between Retina apps and the Helix editor. Maybe the effect isn't that obvious on a iMac, since it is further away from the eyes. Try going very close with your face and switch between apps. If you still don't notice a difference, I suggest visiting optician 8) I wonder if this issue will get addressed in a future update. This pixelish look takes away some seriousness and professionalism – maybe you think this is spoiled whinery. But convincing people of how stable the Helix is gets a little harder, when they see the editor ;) Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted April 12, 2017 Share Posted April 12, 2017 At NAMM, Line 6 was showing the new Helix Native User Interface (to be shared with the newly revised Helix Editor) and it looked great on the Mac Laptop! By the time it's released, I'm confident the software team will have it looking spectacular on all hi res Windows and Mac displays. If the slated schedule holds, it will be out by the end of Spring. Quote Link to comment Share on other sites More sharing options...
datacommando Posted April 12, 2017 Share Posted April 12, 2017 The problem is, that it looks really crappy :D – It's blurry and just looks broken. No fun to look at it. If you still don't notice a difference, I suggest visiting optician 8) Ouch! You really should be careful who you choose to insult with a cheap jibe! "This pixelish look takes away some seriousness and professionalism – maybe you think this is spoiled whinery." Yes it is! Maybe you should have looked at it using an old Atrari 1040ST or Commodore 64 if you want to see chunky pixels. Let me advise you, young man, that since finishing art college in 1969, for my day job I have worked as a graphic design professional. Since the introduction of the Apple Mac in 1984 I have been a freelance consultant for digital design/reprographics and photographer, a specialist Photoshop image retoucher/trainer, supplying my skills to a blue chip client base throughout the U.K. and Europe. Did someone die and leave you an opinion about everything? It appears that many of your posts are very critical of some of the features in Helix hardware and software. I really cannot comprehend why you seem to find so many issues with a product that spent so many years in development. If you are such a "hot" concept person, try pitching your ideas direct to the marketing department at Line 6 and see if they run with it. Sorry if some forum users are not happy with my response, but I think I am starting to smell a troll, check his posts. Or maybe it's just a puppy with a new toy - far too excited Did you ever read this: "To change the default resolution, select "System Preferences" under the Apple menu and then click the "Displays" icon. These four scaled resolutions are listed ranging from "Larger Text" to "More Space." On the 15-Inch models, the supported scaled resolutions are 1920x1200, 1680x1050, 1280x800, and 1024x640." Quote Link to comment Share on other sites More sharing options...
katerlouis Posted April 13, 2017 Author Share Posted April 13, 2017 Oh! Written text can be tricky. The optician joke was meant purely ironic. I now see that it could be received otherwise. Sorry for that. No intention to offend you. I like talking about possible improvements and get the feel this forum is the place for this. The whole reason why I want to help improving is that I find it truly awesome and almost perfect. Back to topic: Changing the resolution didn't solve the pixelated-issue, besides I don't want the editor to be crispy so badly, that I make everything else unnecessarily larger. Quote Link to comment Share on other sites More sharing options...
datacommando Posted April 13, 2017 Share Posted April 13, 2017 Oh! Written text can be tricky. The optician joke was meant purely ironic. I now see that it could be received otherwise. Sorry for that. No intention to offend you. I like talking about possible improvements and get the feel this forum is the place for this. The whole reason why I want to help improving is that I find it truly awesome and almost perfect. Back to topic: Changing the resolution didn't solve the pixelated-issue, besides I don't want the editor to be crispy so badly, that I make everything else unnecessarily larger. O.K. That's cleared that up - flame off! You are correct in thinking this is the place discussing all things Helix, but the place for suggesting things that you feel require adding or improvement is on "Ideascale". People will vote it up if they agree with you - simple solution. I realise that opinions are like belly buttons, everybody has one, but for a fan of Helix you also appear to find a lot to criticise. Lots of negativity. As for me - I'm very happy with my Helix and how it all works. With regard to the issue of low resolution Editor software, Did you not pause to think that maybe it has been developed like that because of the various platforms it has to function on? It's the "lowest common denominator" - not every Helix owner will be using a Retina display. Have a nice day. Quote Link to comment Share on other sites More sharing options...
katerlouis Posted April 13, 2017 Author Share Posted April 13, 2017 Reason I didn't go to IdeaScale yet is: I actually don't feel like a 'hot concept person' and truly am a 'puppy with a new toy' ;) – That's why I wanted to discuss it before putting something in IdeaScale that gets not a single vote. Waste! In my mind I am anything BUT negative about the Helix; it almost being perfect is why I (arguably agressively) point out negatives about it; there's so much text already, why sandwich every critic whit an homage to the good things (countless!)– that being said: glad that's cleared up aswell. Back to the music! Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted April 13, 2017 Share Posted April 13, 2017 I'd love a screen shot of this resolution problem, because honestly... I'm not hearing it from anyone else...That said, if it functions and you can see the numbers and letters, it's probably not a huge issue... right...? Quote Link to comment Share on other sites More sharing options...
rhildinger Posted April 13, 2017 Share Posted April 13, 2017 It's difficult to really capture the issue using screenshots as there is no platform on which the Helix applications render in high resolution, so you have to compare it against a different app that does. The screenshot I've pasted here is a poor attempt at this. On the left side is the actually Helix editor window, on the right is a textedit window showing the same message rendered at high resolution on a Mac. I see this problem a lot with cross-platform software. Lots of companies use Qt to deliver cross-platform compatible software, and in a lot of cases the end software is not optimized for resolution independent OS's like macOS and the latest version of Windows. As a result the software doesn't take advantage of the high resolution screens available for these platforms. I don't know if this is a problem that endemic to Qt or not. I know the latest versions of Qt support resolution independence, but I'm guessing software developers don't want to go to the trouble of creating higher resolution graphic assets and figure that most users won't care enough about the difference to complain. For those of us who actually want to utilize our high resolution screens to their fullest potential, this is actually a fairly big issue. Whether developers like it or not, supporting high resolution screens is starting to become a buy or dont-buy decision factor. 1 Quote Link to comment Share on other sites More sharing options...
rhildinger Posted April 13, 2017 Share Posted April 13, 2017 As I feared, the forum software is smoothing out the png screenshot that I attached, making the comparison difficult. I'm attaching the screenshot as a zip file to try and get around this... HelixCompSS.zip 1 Quote Link to comment Share on other sites More sharing options...
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