cemsky Posted June 3, 2017 Share Posted June 3, 2017 Quick question; can you run Firehawk FX's xlr out to the pa mixer with phantom power enabled channel? Quote Link to comment Share on other sites More sharing options...
ric1966 Posted June 3, 2017 Share Posted June 3, 2017 Don't know what that would do to the Firehawk. If there is a switch on the mixing board's channel strip, I would recommend turning phantom power off. 1 Quote Link to comment Share on other sites More sharing options...
cemsky Posted June 3, 2017 Author Share Posted June 3, 2017 Some smaller mixers have global phantom power settings. Just curious why there is no info with regards to phantom power though? It looks like pod500hdx had the built in protection but helix hasn't got it. Line6 saying helix won't get damaged but you may get hiss sound etc... http://line6.com/support/topic/17205-xlr-hiss-phantom-power-and-helix/page-4 Quote Link to comment Share on other sites More sharing options...
cemsky Posted June 4, 2017 Author Share Posted June 4, 2017 Can anyone from line6 advise here please? Quote Link to comment Share on other sites More sharing options...
cemsky Posted June 4, 2017 Author Share Posted June 4, 2017 Bump Quote Link to comment Share on other sites More sharing options...
suedehead99 Posted June 5, 2017 Share Posted June 5, 2017 I don't think Line 6 even bother with this forum anymore. It's more a user-user support channel. Come on Line 6, prove me wrong and answer the guy's question! Quote Link to comment Share on other sites More sharing options...
sainthooligan Posted June 12, 2017 Share Posted June 12, 2017 Can anyone from line6 advise here please? I don't think Line 6 even bother with this forum anymore. It's more a user-user support channel. Come on Line 6, prove me wrong and answer the guy's question! For a quicker response, you'd likely have better luck putting in a ticket (or call)- http://line6.com/support/tickets Especially if you want a more direct answer than waiting around in a forum for other users to answer. The forums have always been more of a user support channel IMO. I generally check the forums for my answer first, if I don't get what I'm looking for, I'll start a ticket up. Forums: "Explore our forums where tens of thousands of other users talk about Line 6 gear and help each other." (from http://line6.com/support) 1 Quote Link to comment Share on other sites More sharing options...
cemsky Posted June 12, 2017 Author Share Posted June 12, 2017 Thanks for the valuable advise ainthooligan! I a open ticket with line6 now. I will update this post.... Quote Link to comment Share on other sites More sharing options...
cemsky Posted June 15, 2017 Author Share Posted June 15, 2017 I have opened a ticket with the Line6 support and I have a reply: Hi, Yes you can, it will not change the audio or damage the unit. We don't recommend it for Line6 Helix, but Firehawk FX is no problem Best regards, Technical Support Line 6 Support Europe Quote Link to comment Share on other sites More sharing options...
Guest Line6Will Posted June 15, 2017 Share Posted June 15, 2017 Having phantom power from a mixer will not damage or distort the audio feed from the XLR outputs on a Firehawk FX. Quote Link to comment Share on other sites More sharing options...
suedehead99 Posted June 19, 2017 Share Posted June 19, 2017 I don't think Line 6 even bother with this forum anymore. It's more a user-user support channel. Come on Line 6, prove me wrong and answer the guy's question! Having phantom power from a mixer will not damage or distort the audio feed from the XLR outputs on a Firehawk FX. Hooray. My faith in humanity (and Line6) has been restored. Now, line6will.... how about an update for the Firehawk? Quote Link to comment Share on other sites More sharing options...
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