prsrocker Posted December 30, 2017 Share Posted December 30, 2017 The title pretty much sums it up. Why do iDevice users get better support? Feels slightly discriminatory! Please make Helix work with Android! (upvote if you agree) Other than that THANK YOU for an amazing device, it's INCREDIBLE! 1 Quote Link to comment Share on other sites More sharing options...
JimmyDee123 Posted December 30, 2017 Share Posted December 30, 2017 I feel your pain, because I also have an Android device... But, it's got nothing to do with Line 6 / Helix... the issue is with Android. The Helix comes with a basic USB input, there is nothing special about it, and no special requirements to use it. Android does not (natively) support USB audio output. Whereas, every other device does... 1 Quote Link to comment Share on other sites More sharing options...
prsrocker Posted January 1, 2018 Author Share Posted January 1, 2018 I feel your pain, because I also have an Android device... But, it's got nothing to do with Line 6 / Helix... the issue is with Android. The Helix comes with a basic USB input, there is nothing special about it, and no special requirements to use it. Android does not (natively) support USB audio output. Whereas, every other device does... Thanks for the info Jimmy. How odd. I'm astounded that Android does not support USB audio interfaces correctly - especially since it's a far more open platform than iOS! Quote Link to comment Share on other sites More sharing options...
prsrocker Posted January 1, 2018 Author Share Posted January 1, 2018 Just did some googling and found USB interfaces for Android... Something doesn't add up... Quote Link to comment Share on other sites More sharing options...
DunedinDragon Posted January 1, 2018 Share Posted January 1, 2018 It may be a combination of things. The USB interface on Helix is a USB 2.0 type B which is used for a different purpose such as printers and external devices, in other words things that can be slaved off of a PC. It may be possible to get a USB micro to USB female OTG converter then use a normal USB cable like you would use with a PC for the connection to the Helix. However, I'm not sure whether Android would actually see the Helix as a viable sound device or not. Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted January 2, 2018 Share Posted January 2, 2018 There is also the issue as to whether the Android device is capable of running in USB Host Mode via an USB OTG adapter cable. Some are not. The audio aspects are far more involved. Particularly when you consider that Helix runs 8 channels of Audio via USB. It would be nice to, at least, be able to use an Android device that does support USB Host Mode (all of mine do) to handle basic housekeeping of backing up and restoring Helix Presets, as well as downloading and installing the Helix Firmware Updates. We'll see in time if Line 6 brings these minimal features to the Android platform. Quote Link to comment Share on other sites More sharing options...
gunpointmetal Posted January 2, 2018 Share Posted January 2, 2018 I think the biggest hurdle for Android and audio versus iOS is sheer number of different devices and chips and hardware configurations. With iOS you have a very limited number of processors/hardware to achieve compatibility. With Android there are literally hundreds, if not thousands of different hardware configurations. Quote Link to comment Share on other sites More sharing options...
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