taylorbeats Posted July 20, 2018 Share Posted July 20, 2018 Anyone run into this issue-ive used several laptops over the years, all deauthorized aside from one. Cant get native to work on new laptop, reinstalled, tried license manager etc. Quote Link to comment Share on other sites More sharing options...
datacommando Posted July 20, 2018 Share Posted July 20, 2018 33 minutes ago, taylorbeats said: Anyone run into this issue-ive used several laptops over the years, all deauthorized aside from one. Cant get native to work on new laptop, reinstalled, tried license manager etc. Hi taylorbeats, Not exactly run into this as an issue, but curiously enough I was looking at my Line 6 Authorisation details only a couple of hours back. It seems that at the moment my status shows: NOTE: To authorize your computer or Line 6 Hardware, you must run the Line 6 License Manager. You currently are using 4 out of 5 active devices. You currently are using 5 out of 11 lifetime devices This relates to 2 current computers running Helix Native, a POD HD500 and a PODxt Live (both maxed out on POD Farm). The 5th item is an old iMac that I de-authorised four years ago, wiped and passed on to a friends children. It appears that the term "lifetime" is important here, as even when de-authorised it is still counted as a device. That's why I'm using 5 only got another 6 chances. Maybe your "several laptops over the years" has pushed you over the limit. Furthermore, I've no idea what you would have to do to have your limit "reset", or even if that's possible. In this day and age, when technology is rapidly changing, putting a limit on authorisation seems very restrictive. Check to see if you have gone past the 11 count and please advise what happens next. Regards Quote Link to comment Share on other sites More sharing options...
phil_m Posted July 20, 2018 Share Posted July 20, 2018 Open up a support ticket, and they'll take care of it for you. 1 Quote Link to comment Share on other sites More sharing options...
taylorbeats Posted July 20, 2018 Author Share Posted July 20, 2018 Support ticket was the trick.!! 1 Quote Link to comment Share on other sites More sharing options...
soundog Posted July 22, 2018 Share Posted July 22, 2018 If I upgrade my computer once every 4 years, and am allowed only 11 lifetime authorizations, I could only use HXN for 44 years. So, say, age 21 through 65. Since I bought HXN when I was a "mature" age, I should be OK. Unless medical science makes huge strides in anti-aging, which is a tradeoff I am willing to accept. 1 Quote Link to comment Share on other sites More sharing options...
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