Pat6969 Posted November 29, 2018 Share Posted November 29, 2018 OK. I’m pretty sure I’ve tried everything but maybe I missed something. I have an acer core i3 running windows 7. Clear colour interface, hooked everything up, installed battery and inserted 1/4”, open monkey, all drivers and USB are up to date, 2.23 shows up as an update so I select, about 20% through update it freezes and I get the dreaded 8000900c code. I’ve tried 3 different usb cables, 3 different Ethernet cables, all 3 ports on my laptop, I deleted norton, battery fully charged, and even tried different laptop, nada! My guitar is on Fw 1.71. Just for kicks I tried to roll back to 1.70 but the same thing happened. I logged a ticket today but they say could be three days to get a reply. I’m inpatient and hoping someone else has figured this out. Thanks. Quote Link to comment Share on other sites More sharing options...
Pat6969 Posted November 29, 2018 Author Share Posted November 29, 2018 So I just tried connecting to workbench. The variax connects for a second or two when I power it up and then loses connection. Makes me think there may be something wrong with the guitar or the path from guitar to computer. What should happen when I plug a 1/4” into the input? Should the modelling knob light up? It doesn’t. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted November 29, 2018 Share Posted November 29, 2018 Looks like a MIDI Time Out Error code. Judging by your serial number, it's an older one with an early program board. I would recommend taking it to a Line 6 authorized service center. It should be checked out and maybe, just maybe a more current board with more current Firmware, and just some general checks and servicing to it. Win 7 is fine. Firmware v2.22 or v2.23 is fine, but v2.23 is only needed for some functions related to the Shuriken SR250 guitars. Everything else is like v2.22 program. Quote Link to comment Share on other sites More sharing options...
Pat6969 Posted November 30, 2018 Author Share Posted November 30, 2018 11 hours ago, psarkissian said: Looks like a MIDI Time Out Error code. Judging by your serial number, it's an older one with an early program board. I would recommend taking it to a Line 6 authorized service center. It should be checked out and maybe, just maybe a more current board with more current Firmware, and just some general checks and servicing to it. Win 7 is fine. Firmware v2.22 or v2.23 is fine, but v2.23 is only needed for some functions related to the Shuriken SR250 guitars. Everything else is like v2.22 program. So this board won’t update? I 100% need a new board? Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted November 30, 2018 Share Posted November 30, 2018 10 hours ago, Pat6969 said: So this board won’t update? I 100% need a new board? Nobody can diagnose this kind of problem "100%" via an internet forum...that's why he suggested taking it to a service center. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted November 30, 2018 Share Posted November 30, 2018 What crusinon2 said,... should be taking to a Line 6 authorized service center to determine that. Could be something as simple as an intermittent solder point, jack plate or a more current board. Quote Link to comment Share on other sites More sharing options...
Pat6969 Posted December 17, 2018 Author Share Posted December 17, 2018 Guitar updated and is 100%. It was either interface or cable. Go figure. Thanks L6!! Quote Link to comment Share on other sites More sharing options...
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