Bob2point0 Posted January 13, 2019 Share Posted January 13, 2019 I continue to absolutely love this guitar. The longer I play it live, the more I am getting out of it. Amazing. However, a couple of weeks ago it began popping intermittently. The popping was accompanied by a static sound. I bypassed the A/B and went with battery power which worked out fine as a temporary solution. For $100 I can get a new XPS-AB box with a new TRS cable, but before I go that route I thought I'd check to see if this is something any of you experienced. I'd hate to get another one and find out it was only the cable, then again I wouldn't want to buy a cable and find out that it was an issue with the jack and how it draws power. Thoughts on the logical way to proceed? Quote Link to comment Share on other sites More sharing options...
codamedia Posted January 14, 2019 Share Posted January 14, 2019 Cleaning is the best way to start. Clean all the inputs and outputs of the XPS and the Variax. Check to see if you can reproduce the popping and static by wiggling all the connections... it might help you zero in on where the problem is. I suspect a worn jack somewhere... the XPS powers the Variax from the RING of the TRS connection, and the RING is usually the first one to wear out and make a poor connection. It could be more serious... such as a failing XPS, but start with the easy solutions first. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 14, 2019 Share Posted January 14, 2019 Make certain there are no batteries in the battery pack when using the XPS. 1 Quote Link to comment Share on other sites More sharing options...
Bob2point0 Posted January 14, 2019 Author Share Posted January 14, 2019 Hi psarkissian and codamedia! Thanks for the replies. I wasn't aware of the batteries interfering with the XPS. Did this turn out to be an issue later? I'm great with whatever will fix it. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 14, 2019 Share Posted January 14, 2019 There is a component on the board that can be damaged when running XPS with the batteries still inside. It's not a self repair sort of thing. Would have to be done by a Line 6 authorized service center. Quote Link to comment Share on other sites More sharing options...
Bob2point0 Posted January 15, 2019 Author Share Posted January 15, 2019 3 hours ago, psarkissian said: There is a component on the board that can be damaged when running XPS with the batteries still inside. It's not a self repair sort of thing. Would have to be done by a Line 6 authorized service center. That's sort of scary. The manual says that the batteries get bypassed when running the XPS. Is that common knowledge that it can damage the guitar afterall? Did I miss the memo? If it is what's wrong, how much is it going to cost to repair? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 15, 2019 Share Posted January 15, 2019 700 Electric, it can be a problem, but not always. This can be checked out by a Line 6 authorized service center. If they have any questions, they can contact me for further info. Quote Link to comment Share on other sites More sharing options...
Bob2point0 Posted January 15, 2019 Author Share Posted January 15, 2019 46 minutes ago, psarkissian said: 700 Electric, it can be a problem, but not always. This can be checked out by a Line 6 authorized service center. If they have any questions, they can contact me for further info. 46 minutes ago, psarkissian said: So it's not been a problem with the 700 Acoustic Variax? Just trying to be sure I understand. In the past the battery pack saved me as we were just about ready to start and I pulled the TRS cable out to bypass the XPS, went direct into my board with a standard cable. For church you have to start on time... Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 15, 2019 Share Posted January 15, 2019 Haven't come across that with the Acoustic, but as force of habit, I don't tempt fate. Quote Link to comment Share on other sites More sharing options...
Bob2point0 Posted January 15, 2019 Author Share Posted January 15, 2019 Okay, I feel better. It looks like there are three service centers near me in Nashville, so if it should be a problem I could go there. You might PM me a recommendation just in case I need them in a hurry. By the way, thanks for your quick responses to our questions. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 15, 2019 Share Posted January 15, 2019 Sure. In the service center search on the our site, https://line6.com/find/service_center/ … there is a sub-heading for guitars, use that. It should narrow it down. Quote Link to comment Share on other sites More sharing options...
Bob2point0 Posted January 28, 2019 Author Share Posted January 28, 2019 Just a quick update. It appears that I've eliminated the problem of the popping and clicking sound. Turns out that when the new sound guy was resetting the board up to his liking the phantom power got turned on for that channel... so, just like the manual says, it made popping sounds. I didn't put two and two together. Glad I didn't buy a new XPS. Thankfully I followed Codamedia's advice and started with the simple stuff first. :) Quote Link to comment Share on other sites More sharing options...
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