george_007 Posted January 15, 2019 Share Posted January 15, 2019 Hi team! My HX Stomp has frozen/hung twice now. Once when I edited a distortion pedal in a present (directly on the unit), and once yesterday during boot up (boot up never completed). Is this common? I have FW 2.71 installed. Regards Georg Quote Link to comment Share on other sites More sharing options...
Kevin-M Posted January 15, 2019 Share Posted January 15, 2019 I’ve never had that happen once on mine. Was USB connected either time? Quote Link to comment Share on other sites More sharing options...
foxmeister Posted January 15, 2019 Share Posted January 15, 2019 I've not had mine freeze either. Quote Link to comment Share on other sites More sharing options...
Kilrahi Posted January 15, 2019 Share Posted January 15, 2019 I don't know that it's common. I don't know of a single electronic device that hasn't borked on me at one point or another. So far the only HX Stomp issue I've had is one time the screen quit working. The signal was still being processed as it was supposed to, but the screen wouldn't tell me anything about what was going on. I had to turn it on and off again to get it working again. Quote Link to comment Share on other sites More sharing options...
george_007 Posted January 15, 2019 Author Share Posted January 15, 2019 36 minutes ago, Kevin-M said: I’ve never had that happen once on mine. Was USB connected either time? No, a USB cable was not connected in either of the two freezes. Quote Link to comment Share on other sites More sharing options...
Kevin-M Posted January 15, 2019 Share Posted January 15, 2019 If you can also eliminate any power source as being faulty, you should probably contact Line 6 Quote Link to comment Share on other sites More sharing options...
batflash Posted May 5, 2019 Share Posted May 5, 2019 My 2-week old HX stomp has been doing the same thing for the past couple of days. Haven't played out with it. Hasn't been abused in the slighted. It's been upgraded to the latest firmware since day one. The freezing takes place when I'm adjusting values on couple of the different amps. It will still process sound, so it's not like a full on crash, however none of the buttons or knobs respond. It'll freeze, but it won't ever recover, though I haven't given it more than 60 seconds of time to recover from the freeze. So I don't know if it can even recover from a freeze. Quote Link to comment Share on other sites More sharing options...
nolenstrong Posted May 6, 2019 Share Posted May 6, 2019 I just bought mine mine is freezing up twice when I was editing, and it didn’t remember the presets that I programmed on scene 1a and 1B twice Quote Link to comment Share on other sites More sharing options...
caledoneus Posted May 7, 2019 Share Posted May 7, 2019 I had it happen once. You may have a corrupt preset. Try a factory reset and see if that fixes it. Quote Link to comment Share on other sites More sharing options...
JeffMN Posted August 13, 2019 Share Posted August 13, 2019 On 5/5/2019 at 9:15 AM, batflash said: My 2-week old HX stomp has been doing the same thing for the past couple of days. Haven't played out with it. Hasn't been abused in the slighted. It's been upgraded to the latest firmware since day one. The freezing takes place when I'm adjusting values on couple of the different amps. It will still process sound, so it's not like a full on crash, however none of the buttons or knobs respond. It'll freeze, but it won't ever recover, though I haven't given it more than 60 seconds of time to recover from the freeze. So I don't know if it can even recover from a freeze. Did you ever get this resolved? Is your unit still freezing on you? I'm seeing the same thing, it's quite annoying. Quote Link to comment Share on other sites More sharing options...
EzraStompbox Posted July 25, 2020 Share Posted July 25, 2020 Hi Guys, I just bought a new HX stomp and updated the SW version to 2.92.0 . While I was changing the preset, it froze completely ( no output ). The buttons on the HX stomp were responding but there was no output. I was using it with my HX Edit on PC. I re-installed the firmware 2.92 again and did a factory reset. While playing on the second day, it froze again. I am definitely going to send it back ! Please let me know if any of you have found a solution to this issue. Quote Link to comment Share on other sites More sharing options...
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