redglass Posted June 23, 2019 Share Posted June 23, 2019 Hi, unfortunately I recognized a display error (reproducable) at my HX Stomp. I see a black square or line instead of the values in the left corner of the device. Any idea why this happens? Best, Bastian Quote Link to comment Share on other sites More sharing options...
rd2rk Posted June 24, 2019 Share Posted June 24, 2019 If it continues after a reboot, you should open a support ticket. Bad Robot! Quote Link to comment Share on other sites More sharing options...
redglass Posted June 24, 2019 Author Share Posted June 24, 2019 Does not occur again after reboot this morning. But will send back. Do not trust in it anymore. Quote Link to comment Share on other sites More sharing options...
Ed_Saxman Posted June 24, 2019 Share Posted June 24, 2019 I have had the same problem but it was solved reinstalling the fimware (using a newer version of the installer that came up a bit later, and also using a main USB port (avoiding any internal hub USB ports)) Never had the issue again, so I did not returned mine. Quote Link to comment Share on other sites More sharing options...
redglass Posted June 24, 2019 Author Share Posted June 24, 2019 3 hours ago, Ed_Saxman said: I have had the same problem but it was solved reinstalling the fimware (using a newer version of the installer that came up a bit later, and also using a main USB port (avoiding any internal hub USB ports)) Never had the issue again, so I did not returned mine. I had installed the last firmware before. The device was directly connected to my laptop, so no USB-hub inbetween. Quote Link to comment Share on other sites More sharing options...
cbguitar3 Posted June 26, 2019 Share Posted June 26, 2019 Same issue, mine seems to be associates with pushing the button/knob over "save". Pushing this button, as well as changing views, clears it. Only occurs when editing blocks in view mode. Uninstalled/reinstalled latest update, no change. Submitted support ticket. Quote Link to comment Share on other sites More sharing options...
olegarioneto Posted May 11, 2021 Share Posted May 11, 2021 Hello, I am from Brazil and purchased an HX STOMP, when I go to activate midi the screen appears as if it was defective, as shown in the video. WhatsApp_Video_2021-05-11_at_14_20_23.mp4 Quote Link to comment Share on other sites More sharing options...
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