UndeadKernel Posted August 25, 2019 Share Posted August 25, 2019 Have you experienced a problem with the knob that turns the modeling on and off? Whenever I press this knob, it stays down and won't go up on its own. I have to manually pull it up (with a moderate to low amount of force). Is there a way to remove the knob and see what the problem could be? My Shuriken is new, should I then consider sending it for repairs (using the warranty)? Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted August 25, 2019 Share Posted August 25, 2019 3 hours ago, UndeadKernel said: My Shuriken is new, should I then consider sending it for repairs (using the warranty)? How new? If you just bought it, take it back and get another one. Quote Link to comment Share on other sites More sharing options...
UndeadKernel Posted August 25, 2019 Author Share Posted August 25, 2019 4 hours ago, cruisinon2 said: How new? If you just bought it, take it back and get another one. It's about two days old :D The issue is that I would have to send it by mail and wait two or three weeks to get it fixed... Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted August 25, 2019 Share Posted August 25, 2019 3 hours ago, UndeadKernel said: It's about two days old :D The issue is that I would have to send it by mail and wait two or three weeks to get it fixed... Take it back then... Quote Link to comment Share on other sites More sharing options...
psarkissian Posted August 26, 2019 Share Posted August 26, 2019 Yes, agreed. Needs to go back, either exchange or repair. "Is there a way to remove the knob and see what the problem could be?"--- No. You can pull up the knob, but it won't reveal anything. There are four different things it could be that could do that, and none of them are user serviceable. Quote Link to comment Share on other sites More sharing options...
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