Retro-Rick Posted December 27, 2019 Share Posted December 27, 2019 Hey Guys, I've been trying to make a helix preset where the string volume changes from snapshot to snapshot, and can't seem to make it work. In my case I'm trying to go from a Open G# with string 6 at volume 0% on 3 snapshots, to a standard tuned guitar with all strings 100% volume on the 4th snapshot. The tuning changes fine per snapshot, but the string volume remains at 100%. I know I can work around this through workbench, but I shouldn't have to, it's supposed to work. My input variax setting is - "per preset". I've checked every global setting and have found nothing that should effect it. Guitar is JTV59, flash memory 2.23, Helix 2.82. Has anybody made a preset with snapshots changing string volumes? I noticed, if I leave the preset, and return, it works temporarily, the 6th string is dead (which is what I want) in snapshot 1... But as soon as I go to any other snapshot, the volume goes back to 100% on all the snapshots. Quote Link to comment Share on other sites More sharing options...
phil_m Posted December 27, 2019 Share Posted December 27, 2019 Do you have the String Volume parameters assigned to the Snapshot Controller? Quote Link to comment Share on other sites More sharing options...
Retro-Rick Posted December 27, 2019 Author Share Posted December 27, 2019 6 minutes ago, phil_m said: Do you have the String Volume parameters assigned to the Snapshot Controller? Thanks again, Yes I do, the string volume of the 6th string in brackets, and I confirmed it's controlled by Snapshots. I think it's a defect in the software. Quote Link to comment Share on other sites More sharing options...
codamedia Posted December 28, 2019 Share Posted December 28, 2019 21 hours ago, Retro-Rick said: Thanks again, Yes I do, the string volume of the 6th string in brackets, and I confirmed it's controlled by Snapshots. I think it's a defect in the software. If I had a modern (JTV or newer) Variax I would test this for you... but sadly my Variax is 1st generation so it won't respond to volume changes. Have you checked the JTV forum? Maybe it is discussed there? On a side note... what part of Canada are you located? Quote Link to comment Share on other sites More sharing options...
Retro-Rick Posted December 28, 2019 Author Share Posted December 28, 2019 36 minutes ago, codamedia said: I'll try that, thanks Quote Link to comment Share on other sites More sharing options...
Retro-Rick Posted December 28, 2019 Author Share Posted December 28, 2019 3 hours ago, codamedia said: On a side note... what part of Canada are you located? I'm mainly at home north of Toronto in Innisfil, but I also maintain a small residence in the West Island of Quebec (I go there a lot). How about you... Are you Canadian? Quote Link to comment Share on other sites More sharing options...
codamedia Posted December 28, 2019 Share Posted December 28, 2019 8 minutes ago, Retro-Rick said: I'm mainly at home north of Toronto in Innisfil, but I also maintain a small residence in the West Island of Quebec (I go there a lot). How about you... Are you Canadian? Yes, I'm in Winnipeg. Quote Link to comment Share on other sites More sharing options...
Retro-Rick Posted December 29, 2019 Author Share Posted December 29, 2019 18 hours ago, codamedia said: Yes, I'm in Winnipeg. I lived in Winnipeg in the 80's, Salisbury House nip cheese burgers were amazing... :P 1 Quote Link to comment Share on other sites More sharing options...
Retro-Rick Posted January 3, 2020 Author Share Posted January 3, 2020 Update - Problem solved, I opened a ticket, turns out my Variax needed to be re-flashed. 1 Quote Link to comment Share on other sites More sharing options...
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