Barbarisch Posted April 22, 2020 Share Posted April 22, 2020 Dowloaded HXEDIT 2.90 and finished update on Win 7 computer and LT. Seeemed to go smoothly with no hitches.....Now there is no output from the 1/4 inch out jack and the tuner does not register anything from my guitar. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 22, 2020 Share Posted April 22, 2020 Check your Global Settings>Ins/Outs Quote Link to comment Share on other sites More sharing options...
Barbarisch Posted April 22, 2020 Author Share Posted April 22, 2020 I did that....nothing there.... Quote Link to comment Share on other sites More sharing options...
Barbarisch Posted April 22, 2020 Author Share Posted April 22, 2020 Funny, I just turned it on and off after I disconnected the usb cable and voila.....sound........plugged usb cable back in, power down and up....still working....yeah! Maybe just some glitch after installing last night and first time turned on since...as I never checked anything last night after the dowload. Quote Link to comment Share on other sites More sharing options...
joaofloressantos Posted April 23, 2020 Share Posted April 23, 2020 Started seeing the same issue this morning after updating two nights ago. Using Barbarisch's method fixed it. Quote Link to comment Share on other sites More sharing options...
JakeU6 Posted April 26, 2020 Share Posted April 26, 2020 After the update, whenever I turn on the helix it locks at whatever volume it's set to when I fire it up. Other times it just freezes and I get no sound or any response from the buttons, it just freezes. Anyone else come across this? Considering a factory reset but if I upload my back up will that not just put me in the same position? Let me know Quote Link to comment Share on other sites More sharing options...
phil_m Posted April 27, 2020 Share Posted April 27, 2020 18 hours ago, JakeU6 said: After the update, whenever I turn on the helix it locks at whatever volume it's set to when I fire it up. Other times it just freezes and I get no sound or any response from the buttons, it just freezes. Anyone else come across this? Considering a factory reset but if I upload my back up will that not just put me in the same position? Let me know Have you updated to 2.91? Quote Link to comment Share on other sites More sharing options...
JakeU6 Posted April 27, 2020 Share Posted April 27, 2020 12 minutes ago, phil_m said: Have you updated to 2.91? Just did 10 minutes ago. It seems to have fixed the problem but I only turned the helix on once so we'll see :) Quote Link to comment Share on other sites More sharing options...
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