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Shuriken Variax Volume Knob Needs Replacement


WhiteCraneFist
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just right now while i was practicing, my guitar's volume knob decided to turn past its limit, and now it wouldnt make any sound.

so i checked under the hood to see what kind of vol pot it has so that i'll just order one for replacement.

 

the problem now is that i can't seem to find any replacement parts for this at any online shop.
 

and i'm working overseas for me to take it to any service center.

 

please help me line 6, i'm really panicking right now because this is the only guitar i have here to keep me sane from this lockdown.

 

i'm attaching the pots for reference

94640650_229327921661101_1136147853429702656_n.jpg

94889693_228658321556829_7165980907050893312_n.jpg

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Is it the knob, or the pot shaft itself going past the limits?

 

Had a couple Variaxes over the years come in, and it ends up being the

inner knob slipping against the outer knob.

 

Want to make sure before you go order a whole pot assembly. That one connector

has a number of pins, a lot can go wrong.

 

If it still functions, then chances are it's the knob and not the pot.

 

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5 hours ago, psarkissian said:

Is it the knob, or the pot shaft itself going past the limits?

 

Had a couple Variaxes over the years come in, and it ends up being the

inner knob slipping against the outer knob.

 

Want to make sure before you go order a whole pot assembly. That one connector

has a number of pins, a lot can go wrong.

 

If it still functions, then chances are it's the knob and not the pot.

 

it's this part... (pic for ref)

the pot shaft (red) against the inner knob (blue)

and it doesnt function, tried it all night.

94640650_229327921661101_1136147853429702656_n 2.jpg

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Cotton swab or toothbrush, 70% isopropyl, and clean any flux residue off the board.

Sometimes conductive debris can be suspended in the flux and cause "partial" shorts.

 

If the shaft is NOT rotating 360-degrees, then that's a good thing.

 

Sorry for the slow Support response. Everyone is working remotely and IT has been doing some tweaks

to accommodate the extra traffic.

 

 

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6 hours ago, psarkissian said:

Cotton swab or toothbrush, 70% isopropyl, and clean any flux residue off the board.

Sometimes conductive debris can be suspended in the flux and cause "partial" shorts.

 

If the shaft is NOT rotating 360-degrees, then that's a good thing.

 

Sorry for the slow Support response. Everyone is working remotely and IT has been doing some tweaks

to accommodate the extra traffic.

 

 

its rotating (blue part) all the way 360° without stopping unlike a normal vol pot

I understand, so i'm also doing my own research, if only I could be pointed on where to buy the pots i think i can fix this myself

(the fullcompass link i've been seeing online seems to be out of stock; i also dont know if it's the correct type for the shuriken)

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5 hours ago, psarkissian said:

Then the shaft is broken internally. Getting that as a single spare part is difficult as it's part of an assembly of breakaway boards.

 

you're saying i can't get that part without buying the whole board? then what do you suggest?

am i the only one who had this issue? there must be some work arounds?

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2 minutes ago, psarkissian said:

It's rare that the shaft would do that.

 

Get with Full Compass and see if it can be special ordered. Also, log a Support Ticket.

 

i have a support ticket, just two response basically saying to wait. i also said i just need the model or the place/site i could order the part so i can do it myself

for full compass, do i just order the volume pot for variax 300/600?

from what i can see the pots are pretty different, though i havent pulled it out yet.

i know its rare, i had many guitars before and i never had this issue, and now my first variax, then this. i just cant believe a broken vol pot would render this guitar useless

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so far what i’ve been able to find out with the pot is...

 

Series: 9mm dual metal shaft, multi-ganged series

 

shaft length: 20mm

 

Connection: 9 pin/leg

 

Resistance: nominal b10k, nominal b10k, a500k

 

Alpha Model: Alpha RD923DF series (possibly)

is this correct?

though, I cant seem to find a store who sells this type of pot

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Alpha has standard series, and series special made to companies with certain needs.

Don't know off-hand if that number is a general standard for the general tech public.

Looks more like a batch number, I forget what the suffix code is.

 

Our guy from Support has been in touch with me about this, as I'm the guy at Line 6 that

services JTV, Standard and Shuriken. He should be getting with you soon with my response to him.

 

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3 hours ago, psarkissian said:

Alpha has standard series, and series special made to companies with certain needs.

Don't know off-hand if that number is a general standard for the general tech public.

Looks more like a batch number, I forget what the suffix code is.

 

Our guy from Support has been in touch with me about this, as I'm the guy at Line 6 that

services JTV, Standard and Shuriken. He should be getting with you soon with my response to him.

 

That's good to hear, will wait then.

Stay safe and thanks for the response.

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  • 4 months later...

Hi everyone, so just an update, i’ve been following full compass for sometime now and saw this

 

Line 6 50-04-0085

 

https://www.fullcompass.com/prod/285235-line-6-50-04-0085-ui-pcb-for-jtv-89

 

the email i had with the line 6 support told me i should need this part

 

part# 50-02-0126

and/or

Part# 50-02-0107

 

upon inspecting it (by its picture only) it seems to look like the one i posted from the shuriken, i’m just wondering if i could use this instead of waiting for the suggested part#?

the only thing i cant confirm yet is if the shaft is as long as the shuriken.

 

its been months since i've used this guitar. i hope i can used this.

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