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Lost presets in update


mc0397mc
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I believe I made in error in backing up my Helix in that I made a restore point but did not export my presets independently and now that I have updated to 3.01 I can not import presets. All I have is the .hxb file which I believe is just used to restore back to 2.8. Is there anyway I can retrieve the presets or am I supposed to restore back to that restore point, export the presets and then update back to 3.01 all over again ?

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Restoring the .hxb file does not restore the firmware to an earlier version. It is a system backup that you can use to restore the Global Settings, IRS, and Setlists from their state in the earlier firmware to the new firmware. Your firmware remains at the new version, in this case v3.01. 
 

The Restore operation allows you to choose subsets of the entire backup that you want to restore. So, for instance, you can choose to restore only the specific setlists that contain the presets you want.

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24 minutes ago, mc0397mc said:

Is there anyway I can retrieve the presets

 

As mentioned in the 2 posts above, the .hxb file is a backup of all your Presets, IRs and Global settings.

When you select "Restore From Backup" in HX Edit, from under File in the Menu items, the window that opens should actually point back to the last backup you made.

 

It should be obvious which one it is, because it will be date stamped for easy identification.

 

Hope this helps/makes sense.

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32 minutes ago, mc0397mc said:

I believe I made in error in backing up my Helix in that I made a restore point....

Just a further comment - making a Helix backup is not like creating a system restore point in Windows. Rather, it is like using File History in Windows. It backs up files and settings but does not make changes to the OS.

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You guys are awesome. I now have my presets back, now I have a new problem. The factory presets have now reverted back to the factory presets I had with 2.8, the backup file. how would I go about getting the factory presets from 3.01 ? There are several artist presets I was hoping to play with. Again I really appreciate the help. 

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