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erbisti

Variax 300 not connecting to Workbench

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I have purchased recently a Variax 300. It is in a really good condition.

I purchased an Workbench USB interface and after a lot of research was able to install and successfully run the old Workbench software in an old Mac that I own. Both lights of the USB interface turn green, but the computer does not see the guitar. 

From my researches it could be 2 reasons:

a) problem in the VDI connector in the guitar. I found some Forum posts that say that if the one of the small parts of the connector is disaligned this could happen. It does not seem to me that this is the case. The connector jack in the guitar seems perfect, as well as the cable. 

b) this Variax 300 has an old firmware, before 3.0, so it cannot connect to Workbench, as workbench only sees guitars that have firmware 3.0 and above. If this is the case, how would I possibly update the firmware, as it needs to be updated through Workbench, and Workbench does not see the guitar? There has to be a way to solve this... 

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Do you have a 1/4" cable plugged into the guitar?

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9 hours ago, phil_m said:

Do you have a 1/4" cable plugged into the guitar?

yes

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12 hours ago, erbisti said:

yes


Wait... I just re-read your original post, and I noticed what you said about the firmware versions. Are you trying to use Workbench HD? Only the original Workbench will work with the 300, not Workbench HD.

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Check the Line 6 Downloads page, make certain Workbench is compatible with your computer OS.

 

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I am using the right Workbench app and version. It did install correctly and I did manage to install the right java version. But still does not see the guitar 

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I have the same problem. Variax 300 was not recognized via VDI cable (red light flashing on guitar side).  Did you fix it yet?

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I have the same problem with variax 300
 green lights and in variax workbench shows on device selection dialog:  "Line6 Variax USB interface (No devide detected)"

How to fix it?

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Windows 10 or Mas OS beyond 10.8 won't recognize original Workbench. And Workbench HD won't

recognize any guitar before JTV v2.00 program.

 

You would need a machine with an earlier operating system. There is no portability between the two guitar Model formats.

 

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Suspect intermittent solder point, processor board component or loose connection. Not a self repair.

Make certain your guitar is registered in your account, then log a Support ticket.

 

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